Manager of Network Operations

ImOn Communications

$88K — $105K *
Telecommunications & Hardware
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Engineering, Business Administration, or related field
  • 8+ years of experience in managing technology operations
  • 3+ years of leadership or supervisory experience
  • 3+ years of experience in the telecommunications industry
  • Strong knowledge of networking and telecommunications technologies, including IP, VoIP, IPTV, Ethernet, HFC, FTTH, and Wireless.

Responsibilities

  • Lead and supervise Network Administrators and Operations personnel
  • Oversee the design and optimization of telecommunications networks
  • Manage network infrastructure including various telecom technologies
  • Monitor network performance and implement improvements
  • Collaborate with teams to align technology strategies with business goals
  • Develop business cases and technology recommendations
  • Manage vendor relationships and contracts
  • Oversee data center operations and incident response protocols
  • Mentor and develop team members while promoting continuous improvement
  • Stay updated on industry trends and emerging technologies

Benefits

  • Comprehensive health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off including vacation, holidays, and sick days
  • Company-provided tools, uniforms, and vehicle for field roles
  • Employee discounts on services and partner programs
  • Wellness and employee assistance programs
Full Job Description
Job Type

Full-time

Description

Manager of Network Operations

We are seeking an experienced Manager of Network Operations to lead the planning, operation, maintenance, and growth of our telecommunications network infrastructure. This role is responsible for ensuring the reliability, scalability, and performance of voice, data, and video networks while leading a team of network professionals. The ideal candidate will combine strong technical expertise with proven leadership skills to support business growth, drive network modernization initiatives, and maintain high levels of service availability.

What you will do
  • Lead and supervise Network Administrators and Network Operations personnel.
  • Oversee the design, expansion, modernization, and optimization of telecommunications networks.
  • Manage network infrastructure, including IP, Ethernet, VoIP, wireless, microwave, satellite, SONET, HFC, FTTH, and IPTV technologies.
  • Monitor network performance, capacity, and reliability, implementing improvements to minimize downtime and enhance service delivery.
  • Collaborate with cross-functional teams to develop and execute technology strategies aligned with business objectives.
  • Develop and present business cases, project plans, and technology recommendations.
  • Manage vendor relationships, contracts, budgets, and third-party service providers.
  • Oversee data center operations, ensuring 24/7 availability, uptime goals, and incident response protocols.
  • Lead network upgrades, installations, repairs, and infrastructure improvements.
  • Mentor, train, and develop team members while fostering a culture of continuous improvement.
  • Stay informed on industry trends and emerging technologies to support innovation and operational excellence.


Requirements

What We're Looking For:
  • Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field.
  • 8+ years of experience managing and/or directing technology operations.
  • 3+ years of leadership or supervisory experience.
  • 3+ years of experience within the telecommunications industry.
  • Strong knowledge of telecommunications and networking technologies, including: IP Networking, VoIP, IPTV, Ethernet, HFC, FTTH, Wireless and transport technologies

Why This Role Matters:

The Manager of Network Operations plays a critical role in ensuring the reliability, performance, and continued growth of the ImOn's infrastructure. This position is responsible for leading the Siouxland team, technologies, and processes that keep voice, data, and video services operating efficiently and securely for customers and employees.

ImOn will hook you up with Company Benefits:
  • Competitive pay
  • Comprehensive health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (vacation, holidays, and sick days)
  • Company-provided tools, uniforms, and vehicle for field roles
  • Employee discounts on services and partner programs
  • Wellness and employee assistance programs

Apply today and start building the network of tomorrow - with us.

www.ImOn.Net/Careers

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