Manager of Creative Services

Agfirst

$80K — $95K *
Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in marketing, design, or a related field (or equivalent experience)
  • 7-9 years in creative services or design with progressive leadership roles
  • Proven expertise in managing stakeholders and leading projects
  • Expert-level proficiency in Adobe Creative Cloud (Photoshop, InDesign, Illustrator)
  • Strong understanding of brand stewardship and design strategy
  • Experience with AI-assisted tools and emerging technologies
  • Ability to coach and mentor creative team members
  • Advanced communication and interpersonal skills

Responsibilities

  • Translate business objectives into creative direction and priorities
  • Lead development of integrated creative solutions for measurable outcomes
  • Ensure creative work aligns with audience needs and brand positioning
  • Partner with stakeholders to set expectations, scope, and success criteria
  • Establish and optimize scalable processes for improved efficiency
  • Manage intake, prioritization, and resource allocation
  • Track performance against timelines and quality standards
  • Oversee external partners and budgets for efficient project execution
  • Maintain brand standards and elevate creative quality through feedback
  • Foster team capability through coaching and continuous improvement initiatives

Benefits

  • Hybrid work environment
  • Opportunities for professional development and coaching
  • Support for advanced creative technologies
  • Collaboration with various stakeholders
  • Access to emerging design practices and tools
Full Job Description
Job Description

Manager of Creative Services - Columbia, SC (Hybrid)

The Manager of Creative Services leads the delivery of high-quality, on-brand creative work across digital, print, campaigns, and presentations. This role advances team capabilities by driving modern practices, including AI-assisted tools, workflow automation, and emerging design technologies. As a creative leader and coach, the Manager upholds brand standards while fostering innovation, continuous improvement, and impactful, result-driven execution.

What You'll Do:
  • Translate business objectives into clear, creative direction, priorities, and deliverables.
  • Lead development of integrated creative solutions that drive measurable outcomes
  • Ensure all creatives align with audience needs, brand positioning, and organizational goals.
  • Partner with stakeholders to align expectations, scope, and success criteria
  • Establish and optimize scalable processes to improve speed, quality, and consistency.
  • Manage intake, prioritization, and resource allocation to maximize team capacity.
  • Track performance against timelines, quality standards, and service expectations
  • Oversee external partners and budgets to support efficient execution.
  • Maintain brand standards and provide feedback to elevate creative quality.
  • Develop team capabilities through coaching and continuous improvement initiatives.

What You'll Need:
  • Bachelor's degree in marketing, design, or a related field (or equivalent experience)
  • 7-9 years of experience in creative services, design, or a related field with progressive leadership responsibility
  • Proven expertise in stakeholder management and project leadership
  • Expert-level proficiency in Adobe Creative Cloud applications, including Photoshop, InDesign, and Illustrator.
  • Strong understanding of brand stewardship and design strategy
  • Experience with AI-assisted creative tools, generative AI, and emerging technologies
  • Ability to coach, mentor, and develop creative team members
  • Advanced communication, collaboration, and interpersonal skills


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