Job Summary
Oversees and directs the Children's Hospital and Health System, Inc. ("Children's) clinical risk management function with the objective of controlling and minimizing losses and to protect the assets of the system. Identifies actual or potential risks, evaluates and directs the implementation of corrective action or systems improvements to prevent injury to patients, visitors and employees and to support the provision of safe, quality patient services. Advises and educates system leadership, medical/dental and professional staff and all employees on clinical risk issues.
- Bachelor's Degree in nursing required.
- Additional graduate education in nursing, business/healthcare administration or law preferred.
- 5+ years experience in the healthcare industry required.
- 2+ years experience providing leadership, direction and oversight to assigned colleagues and teams required.
- experience contributing to team development and education related to risk matters required.
- Demonstrated ability leading collaborative activities, chairing meetings, and making presentations to physicians and executive leadership.
- Demonstrated ability to work and function in a complex corporate, system environment.
- Ability to communicate effectively with individuals of diverse backgrounds from all disciplines and levels of the organization. Must be comfortable to effectively and compassionately communicate with patients, claimants and family members regarding difficult topics.
- Strong decision making and critical thinking skills and ability to manage multiple teams of people and projects simultaneously.
- Knowledge of process improvement practices pertaining to risk management in a healthcare setting (Six Sigma, LEAN, etc.).
- Familiarity with hospital and clinical healthcare operations and knowledge of problems encountered in the delivery of healthcare. Skill in implementation strategies for system enhancement and improvement.
- Requires independent judgment and the ability to work under minimal supervision, prioritize work and maintain a high level of confidentiality.
- Excellent communication and interpersonal skills necessary to interact effectively with various levels of hospital personnel, medical staff and leadership, patients and families and outside counsel and insurance consultants and vendors.
- Knowledge of information systems and computer operations (including Windows, Excel, Origami, and other graphics programs) in a healthcare environment as well as data analysis skills.
- Requires strong organizational and analytical skills and the ability to manage multiple projects and organize time to meet projected target dates for project completion.
- Demonstrated ability to draft comprehensive reports and memos regarding all areas pertaining to the risk function.
Certifications/Licenses: 
