Manager of Care Coordination

Crouse Hospital

$95K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Licensed as a Registered Nurse in New York State
  • Bachelor's degree
  • 5 years in case management or discharge planning, preferably in acute care
  • Knowledge of regulatory requirements for acute care discharge planning
  • Acute care utilization review experience is preferred

Responsibilities

  • Manage daily operations of RN Care Managers, including Utilization Management and Discharge Planning
  • Assess workflow to prevent readmissions and review observation admissions
  • Collaborate with Business Office on effective workflow and denials management
  • Oversee hiring, training, and performance management of staff
  • Develop and implement policies, procedures, and performance audits
  • Manage staff functions like onboarding, coaching, and goal alignment
  • Track and analyze care management data to identify performance trends

Benefits

  • Medical, Dental, Vision, FSA, and 401K
  • Company paid life insurance
  • Tuition Assistance and Workforce Development Opportunities
  • Employee Assistance Program
  • Discounts on hospital services, cafeteria, pharmacy, and retailers
  • YMCA Subsidy program
Full Job Description
Crouse's Care Coordination team is hiring a Manager of Care Coordination who is responsible for providing day to day management of the RN Care Managers in the department.

Pay Range: $95,000 plus based on education and experience

Schedule: Full-Time, Monday-Friday, 8:00am-4:30pm

Manager of Care Coordination Responsibilities:
  • Manager is responsible for providing day to day management of the RN Care Managers in the department, including Utilization Management, Discharge Planning and Denials and Appeals functions.
  • Assessing workflow related to readmission prevention, length of stay and daily review of observation admissions.
  • Works with Business Office staff regarding workflow processes and maintains an effective denials management process.
  • General operational oversight includes hiring, training and evaluating staff.
  • Develops and implements workflows, policies, procedures and audits performance.
  • Performs staff management functions related to employee selection, on-boarding/orientation, coaching/development, staffing, work assignments, performance management and goal alignment as guided by hospital policy and procedures and collective bargaining unit agreement (when applicable).
  • Develops programs accurately track and analyze care management data collection process. Analyzes data to identify patterns and trends of performance.
  • Consistently maintains accountability to hospital, state and federal regulations and professional standards and evaluates alternate level of care determinations to ensure compliance with regulatory requirements and contractual agreements.

Manager of Care Coordination Requirements:
  • Licensed as a Registered Nurse in New York State
  • Bachelor's degree
  • Five (5) years previous case management/ discharge planning in an acute care setting or other care continuum experience in a clinical setting
  • Knowledge of regulatory requirements related to acute care discharge planning
  • Preferred - Acute care utilization review experience

Benefits Overview:
  • Medical, Dental, Vision, FSA, and 401K.
  • Company paid life insurance.
  • Tuition Assistance and Workforce Development Opportunities.
  • Crouse Health Employee Assistance Program.
  • Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers.
  • YMCA Subsidy program.

Similar Jobs

More Jobs at Crouse Hospital

More Healthcare Jobs

Find similar Manager of Care Coordination jobs: