Manager of Audio Visual Technology Support

Frederick Community College

$95K — $105K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent education and experience.
  • 3-5 years of audio-visual technology support experience.
  • Experience coordinating or supporting AV-related projects.
  • Experience supervising or leading technical staff.
  • Certifications in AVIXA CTS or Extron Control Specialist preferred.

Responsibilities

  • Manage and supervise the Audio-Visual Technologies staff.
  • Coordinate AV support and services for various college activities and events.
  • Provide project coordination for AV-related construction or renovation projects.
  • Assist with AV systems specification, design, procurement, and support.
  • Collaborate with stakeholders to identify audio-visual technology needs.
  • Maintain technical and project documentation for user support.
  • Monitor AV equipment lifecycle and recommend necessary upgrades.

Benefits

  • Medical insurance covering a variety of medical needs.
  • Dental and vision plans for comprehensive health support.
  • Tuition waiver for employees and eligible dependents.
  • Tuition reimbursement to support continuing education.
  • Generous leave benefits for work-life balance.
  • Retirement plans to secure future financial well-being.
Full Job Description
Posting Details

Position Information

Requisition Number
AS975P

Job Title
Manager of Audio Visual Technology Support

Pay Rate
$95,000-$105,000 annually

Position Type
Administrative

Position Summary

Position Summary:

The Manager of Audio/Visual Technology Support is responsible for the day-to-day management, coordination, and operational support of the Audio-Visual Technologies team within Information Technology. This position oversees the delivery, support, and maintenance of college audio-visual systems and provides tactical project coordination for AV-related construction, renovation, and reconfiguration initiatives. The Manager leads staff, coordinates vendors, and ensures reliable AV services for instructional spaces, events, and administrative needs. This role requires the ability to use varying styles, approaches, skills, and techniques that reflect an understanding and acceptance of the role of culture in a diverse, multicultural workplace.

Essential Duties and Responsibilities:

These duties are intended only as examples of the various types of job duties to be performed. The omission of the specific duties does not exclude them from the position if the work is a similar, related, or logical assignment to the position.

The following are the functions essential to performing this job:

1. Manage and supervise Audio-Visual Technologies staff, including work assignment, training, performance evaluation, and day-to-day operational oversight.
2. Coordinate AV support and services for classrooms, meeting spaces, special events, and other approved College activities.
3. Provide project coordination support for AV-related construction, renovation, or reconfiguration projects, including scheduling, communication, and task tracking.
4. Assist with the specification, design, procurement, installation, integration, testing, and operational support of audio-visual systems.
5. Collaborate with faculty, staff, and other stakeholders to gather requirements and support audio-visual technology needs.
6. Maintain and update technical documentation, project documentation, and user support materials.
7. Monitor AV equipment lifecycle needs and recommend replacements or upgrades based on operational requirements and system performance.
8. Oversee the coordination of vendors and service providers for equipment purchases, installations, and maintenance support.
9. Provide hands-on troubleshooting and escalation support for complex AV system issues.
10. Stay current on emerging trends and best practices in instructional and administrative audio-visual technologies.
11. Assist with budget tracking and resource planning for audio-visual technologies.
12. Perform other duties as assigned.

Required Minimum Qualifications

1. Bachelor's degree or equivalent combination of education and experience.
2. Three (3) to five (5) years of audio-visual technology support experience.
3. Experience coordinating or supporting AV-related projects.
4. Experience supervising or leading technical staff.

Desired Qualifications

1. AVIXA CTS, CTS-I, or CTS-D certification.
2. Extron Certified Control Specialist.
3. Experience installing, configuring, and troubleshooting AV systems in instructional or enterprise environments.
4. Experience supporting AV technology in higher education.
5. Demonstrated ability to manage multiple priorities in a service-oriented environment.
6. Strong customer service and communication skills.
7. Ability to analyze and resolve complex technical issues independently.
8. Knowledge and awareness of current trends and issues in instructional technology and
higher education.

Work Schedule

8:30AM-4:30PM, Monday-Friday.

Full/Part Time
Full Time

Telework Eligible?
Yes

Essential Personnel?
Yes

Posting Detail Information

Job Posted Date

Closing Date

Open Until Filled

For Best Consideration
05/13/2026

Special Instructions to Applicants

All applications and required documents must be submitted online. Mail, e-mail, or fax submissions will not be accepted. Cover letters may be addressed to the Search Committee and should briefly address your qualifications as related to the requirements of this position.

For best consideration, applications should be received by May 13, 2026. Review of applications after this date is not guaranteed.

A full list of FCC benefits can be found here: https://publications.hilbgroup.com/FCCBenefitsGuide/

FCC offers a generous benefits package which includes medical insurance, dental and vision plans, waiver of FCC tuition for employee and eligible dependents, tuition reimbursement, generous leave benefits, retirement plans, and more!

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