Horizon Blue Cross & Blue Shield

Manager, Mktg Communications, Strategy & Plnng

Horizon Blue Cross & Blue Shield$109K — $149K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma/GED required; Bachelor's preferred or relevant experience accepted.
  • 8+ years leading marketing or communications within Health Insurance or Financial Services industries.
  • Experience launching campaigns across multiple marketing channels including TV, print, and digital.
  • Proven track record of developing and executing successful marketing strategies.
  • Knowledge of health insurance products and operations is a plus.

Responsibilities

  • Develop and implement strategic marketing campaigns aligned with business goals.
  • Collaborate with Business Partners to define clear campaign goals and KPIs.
  • Identify and prioritize effective communication channels to reach target audiences.
  • Create detailed marketing communication plans including timelines and budgets.
  • Coordinate cross-functional teams to deliver campaigns on time and within budget.
  • Employ analytics tools to monitor campaign performance and generate reports.
  • Ensure compliance of all communications with legal standards and brand guidelines.

Benefits

  • Comprehensive health benefits (Medical/Dental/Vision)
  • Retirement Plans
  • Generous PTO
  • Incentive Plans
  • Wellness Programs
  • Paid Volunteer Time Off
  • Tuition Reimbursement
Full Job Description
About the Role

This role leads a team of marketers responsible for designing, developing, and implementing integrated communication strategies to promote Enterprise brand, products, or services across all lines of business. The team drives achievement of business objectives through effective planning and execution across various channels while ensuring consistent messaging and impactful audience engagement.

What You'll Do

Strategy Development and Planning
  • Develop and implement strategic marketing campaigns aligned with business goals and target audience(s).
  • Collaborate with Business Partners to define clear and measurable campaign goals, objectives and KPIs.
  • Identify and prioritize communication channels (e.g., digital, print, social media, events) best suited to reach target audiences effectively.
  • Create detailed plans for marketing communications campaigns, including timelines, budgets, resource allocation, and key performance indicators (KPIs).
  • Work closely with other departments (e.g., Business Partners, Brand, Content Strategy & Production, and Digital Channel Strategy & Operations) to align communication efforts with broader organizational initiatives.
  • Allocate and manage assigned budgets efficiently to maximize ROI
  • Collaborate with Business Partners to create and maintain a comprehensive content calendar that reflects in-market activity across all major lines of business


Campaign Execution & Operations
  • Coordinate with cross functional teams and other Strategy & Brand departments to deliver campaigns on time and within budget.
  • Provide analytics-based guidance to stakeholder and business partners to enhance/promote campaigns as needed.
  • Engage and coordinate with external partners (e.g., advertising agencies, print vendors) to execute strategies and deliverables as required.
  • Use analytics tools (e.g., Adobe Analytics, social media insights, CRM data) to monitor campaign performance against KPIs and objectives. Create campaign dashboards for major campaigns that span multiple weeks/months.
  • Prepare regular reports for leadership, summarizing results, insights, and recommendations for future strategies. Identify opportunities to enhance processes, tools, and strategies based on performance data and industry best practices.
  • Ensure all communications comply with legal and regulatory standards (e.g., advertising laws, data privacy) and adhere to brand guidelines.


The information above is intended to describe the general nature of the work being performed by each incumbent assigned to this position. This job description is not designed to be an exhaustive list of all responsibilities, duties, and skills required of each incumbent.

What You Bring

Education/Experience
  • High School Diploma/GED Required
  • Bachelor degree preferred or relevant experience in lieu of degree
  • 8+ years experience leading high-impact marketing or communications programs and campaigns in Health Insurance or related Financial Services industry
  • Experience in launching marketing campaigns or communications across a broad range of marketing channels to include TV, print, digital, Out-of-Home, direct mail and web.
  • Experience leading and motivating a team of marketers to plan and execute Omni-channel marketing campaigns


Knowledge
  • Knowledge of health insurance products and operations preferred
  • Proven experience in developing and executing successful marketing and communications strategies and campaigns
  • Understanding and experience in developing post campaign analysis and reports
  • Understanding of marketing automation tools and services (e.g. SalesForce, Adobe Experience Suite)


Skills and Abilities
  • Strong analytical and problem-solving skills
  • Broad understanding of the full range of marketing channels including TV, print, digital, Out-of-Home, direct mail and web
  • Strong communication and presentation skills
  • Superior planning and project management skills with the ability to see the big picture while also managing the details of large scale campaigns and marketing efforts
  • Strong leadership experience with the ability to lead and inspire cross-functional teams.


Salary Range:
$109,600 - $149,625

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. This range has been created in good faith based on information known to Horizon at the time of posting. Compensation decisions are dependent on the circumstances of each case. Horizon also provides a comprehensive compensation and benefits package which includes:
  • Comprehensive health benefits (Medical/Dental/Vision)
  • Retirement Plans
  • Generous PTO
  • Incentive Plans
  • Wellness Programs
  • Paid Volunteer Time Off
  • Tuition Reimbursement

About Horizon Blue Cross & Blue Shield

Horizon Blue Cross Blue Shield of New Jersey is a health insurance company that provides coverage to individuals and businesses in New Jersey. The company offers a variety of health plans, including HMO, PPO, and EPO plans, as well as Medicare and Medicaid plans. Horizon BCBSNJ also provides wellness programs and resources to help members manage their health. The company is committed to improving the health of the communities it serves and has partnered with local organizations to address health disparities and promote healthy living.
Learn more about Horizon Blue Cross & Blue Shield
Size
5,500 employees
Industry

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