Job DescriptionSome of what you will do:Lead the operational backbone that makes enterprise planning and promo execution run reliably week to week. This role owns the merch ticketing/mailbox system, UAT and release readiness, IT enhancement intake for Merchandising, and the day-to-day execution of coupons and promo across all channels. The Manager ensures execution consistency, reduces errors, and accelerates speed to market - while building the scalable process maps and standard operating models that let the broader team scale.
Specifically, You Will:- Own, maintain and improve enterprise calendar updates.
- Support the development and execution of annual, quarterly, and seasonal business plans.
- Monitor progress against business objectives and escalate risks.
- Assist with forecasting and scenario planning.
- Lead cross-functional alignment across Merchandising, Marketing, Supply Chain, and Store Operations to ensure readiness.
- Own UAT, pre-sale validation, and release readiness for Merchandising systems and tools.
- Drive IT enhancement requests and system improvements on behalf of Merchandising.
- Build and maintain scalable process maps and standard operating models.
- Manage coupon execution, reporting, and update terms and conditions.
- Manage and develop a small team of execution coordinators/analysts.
Some of what you need:- Post secondary education, preferably in Business Administration.
- Strong knowledge of merchandising operations, promotional execution, and retail processes.
- Demonstrated ability to develop SOPs, process maps, and standardized operating procedures.
- Experience with UAT, system releases, and promotional/coupon platforms.
- Minimum of 4+ years of progressive merchandising experience.
- 3-5 years previous management experience.
Physical demands/working conditions:- Office environment - Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy
Some of what you will get:- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs
- And more...
#MakeAnImpactWe value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
