Job DescriptionSummary:As a Manager in the Integrated GTM PMO, you'll play a pivotal role in shaping ADT's market presence and customer engagement strategies. This role is responsible for managing interconnected, large-scale projects within ADT's go-to-market strategy, focusing on resource allocation and prioritization, cross-functional coordination, and strategic alignment. You'll play a pivotal role in the company's adaptability to market changes by keeping projects and initiatives on track through effective communication practices. This position offers a unique opportunity to impact ADT's transformation, creating a stronger, more customer-centric brand in the security and smart home technology space.
Duties and Responsibilities:- Optimize resource allocation and prioritization across multiple, large-scale projects and programs by tracking headcount, usage, budget and spend with the goal to maximize efficiency and deliver exceptional customer experience.
- Foster a collaborative environment among cross-functional teams (Sales, IT, Product, Legal, etc.) to drive alignment and achieve program and project outcomes.
- Proactively manage scope, timeline, and budget of large-scale projects that align with identified portfolios to ensure successful delivery of ADT initiatives.
- Collaborate closely with the Senior Manager, iGTM PMO to monitor and report on the success of designated portfolios.
- Implement effective change management strategies to adapt to evolving market conditions and customer needs for ADT.
- Measure program and project performance against key performance indicators (KPIs) to inform decision-making and drive continuous improvement.
- Communicate program and project status, risks, and opportunities to ADT leadership, providing actionable insights.
- Leverage data analytics to optimize ADT marketing and digital experiences, increasing customer acquisition and retention.
- Define standardized processes for capturing requests, evaluating impacts, prioritizing work.
- Continuously expand your knowledge and skills by participating in training programs, attending and staying up-to-date on the latest trends and best practices in project and program management.
- Contribute to the overall growth and development of the department by identifying opportunities for process improvements, cross-training initiatives, and collaborating with team members to support the successful delivery of all programs.
Minimum Qualifications:- 3-5 years of experience in project management, digital marketing, or related disciplines.
- Strong communication and collaboration skills, articulates project intricacies and requirements with clarity and precision.
- Detail-oriented, with excellent organizational and time management skills.
- Familiarity with project management methodologies, tools, and best practices, with a focus on agile and lean principles.
- Analytical mindset, with the ability to gather and interpret data to inform decision-making.
- Proactive and solutions-oriented, with a willingness to take on new challenges and responsibilities.
- Exhibits capacity to align projects with organizational goals and identify opportunities for innovation and improvement.
- Displays flexibility in dynamic program environments and resilience to work under pressure while managing multiple priorities.
Preferred Qualifications:- Education and Experience: Bachelor's degree in Marketing, Business, or related field; or job experience equivalent.
Location: Our office follows 4 days on-site and 1 day remote schedule
