Job Description SummaryPosition Objective:
The Manager, Market Logistics Operations is responsible for the overall direction, coordination and evaluation of the Logistics Operations Center. This includes managing Dispatchers, Coordinators, Field Technicians, and Drivers as well as the operational and financial reporting on each function.
Position Responsibilities:
- Ensures the department follows all Sunbelt safety requirements at all times
- Sets the overall vision for the Market Logistics Operations Center in coordination with the District Manager
- Reviews the outstanding pickup tickets and ensures Dispatchers have a plan of action to retrieve them
- Establishes outstanding rapport with Market Sales and Operations teams to keep an open line of communication regarding service and delivery performance levels, providing a high level of confidence
- Ensures that the operations team is effectively serving customers both internal and external creating a culture of Yes
- Continuously reviews Operations Center capacity and efficiency to course correct when necessary
- Ensures that Dispatchers are reviewing and approving Driver/Field Tech hours of service and vehicle inspection reports for regulatory compliance
- Ensures that Market Logistics Operations facility and staff are in a presentable state
- Analyzes various reporting such as monthly efficiency trends for transportation and service, daily productivity, Sunbelt Promise, outside hauler spend, delivery and pickup revenue, vehicle repair and labor utilization
- Hires, trains, mentors and coaches team members to success
- Ensure ongoing compliance with all statutory requirements
Requirements:
Education & Experience:
- Bachelor's degree in Business Management or a related field or equivalent work experience plus 8-10 years of Rental Industry experience, including at least 3 years in a leadership capacity
- Valid driver's license
- Strong leadership and communication skills
- Understanding of P&L and other key financial controls
- Experience in outside sales or other experience in negotiation and influencing
- High level of accountability, time management and willingness to learn all aspects of the business
- Experience in construction or industrial markets preferred
Base Pay Range: $98,532.00 - 135,481.50
Total compensation package includes base pay plus robust bonus plan.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
- Health, Dental and Vision plans
- 401(k) Match
- Volunteer time off
- Short-term and long-term disability
- Accident, Life and Travel insurance, as well as flexible spending
- Tuition Reimbursement Options
- Employee Assistance Program (EAP)
- Length of Service Awards
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):
- 12-25 vacation days depending on years of service
- 5 sick days
- 6 holidays
- 2 half day holidays
- 2 floating holidays
- 1 inclusion day
- 1 volunteer day
