Job DescriptionPOSITION SUMMARYThe Quality Manager will be responsible for ensuring that our products and services meet the highest standards of quality, reliability, and safety. The ideal candidate will have a strong background in quality management and possess excellent leadership and communication skills.
RESPONSIBILITIES - Develop and implement quality control systems and processes to ensure compliance with industry standards, regulations, and customer requirements.
- Conduct regular inspections and audits of manufacturing processes, materials, and finished products to identify areas for improvement and ensure adherence to quality standards.
- Collaborate with cross-functional teams, including engineering, production, and customer service, to address quality issues and drive continuous improvement initiatives.
- Establish key performance indicators (KPIs) and metrics to measure and monitor quality performance across the organization.
- Analyze data and trends to identify root causes of quality issues and develop corrective and preventive actions (CAPAs) to address them.
- Provide training and guidance to employees on quality standards, procedures, and best practices.
- Lead internal and external quality audits and certifications, including ISO and other relevant certifications.
- Manage relationships with suppliers and vendors to ensure the quality of incoming materials and components.
- Investigate customer complaints and warranty claims, and work with the appropriate teams to resolve issues and prevent recurrence.
- Stay up-to-date on industry trends, regulations, and best practices related to quality management in the HVAC industry.
QUALIFICATIONSMinimum Job Qualifications: - Minimum number of 8-10 years of experience in Quality.
- Bachelor's degree in engineering, quality management, or a related field.
Preferred Qualifications: - Master's degree preferred.
- Strong knowledge of quality management principles, methodologies, and tools, such as Six Sigma, Lean Manufacturing, and Statistical Process Control (SPC).
- Experience with HVAC and coil manufacturing processes.
- Experience with quality management systems (QMS), such as ISO 9001.
- Excellent analytical and problem-solving skills, with the ability to analyze complex data and identify root causes of quality issues.
- Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with cross-functional teams.
- Detail-oriented and highly organized, with the ability to manage multiple projects and priorities simultaneously.
EDUCATION AND CERTIFICATIONS- Certified Quality Manager (CQM) or equivalent certification is preferred.
- Additional certifications related to quality management, such as Six Sigma, Lean Manufacturing, or ISO 9001, are a plus.
TRAVEL TIME REQUIRED The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES• High-Performance Culture• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength
VERTIV BEHAVIORS- Own it
- Act with urgency
- Foster a customer-first mindset
- Think big and execute
- Lead by example
- Drive continuous improvement
- Learn and seek out development
- Promote transparent & open communication
