Manager - Major Projects

Iberdrola$134K — $176K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, technology, or a related field.
  • 8-10+ years of experience in program or portfolio management in complex organizations.
  • Proven experience leading cross-functional projects across business, IT, and operations.
  • Strong financial management skills including budgeting and investment tracking.
  • Ability to develop executive-level reporting on progress and risks.
  • Exceptional stakeholder management skills for aligning senior leadership.
  • Excellent organizational and problem-solving abilities.

Responsibilities

  • Lead coordination of Generative AI initiatives across the organization.
  • Align GenAI programs with strategic objectives and manage funding timelines.
  • Develop and maintain integrated program plans for GenAI initiatives.
  • Establish leadership reporting frameworks to track project outcomes.
  • Design value-tracking systems to assess impact of AI investments.
  • Oversee program-level financial management and budget forecasting.
  • Identify and resolve cross-functional execution risks and dependencies.
  • Collaborate with senior leaders to ensure alignment on investment decisions.
  • Ensure governance and transparency for all AI initiatives.
  • Build strong relationships with stakeholders for effective program outcomes.

Benefits

  • Comprehensive health and wellness benefits.
  • Retirement savings plan with company match.
  • Professional development opportunities.
  • Flexible work environment options.
  • Generous paid time off and leave policies.
Full Job Description
Job Title: Manager - Major Projects (Gen AI)

Reports to (Title): Director, Customer Service Projects

Work type: Office

Location: Pittsfield, MA, Augusta ME, Portland, ME, Orange CT, Rochester NY, Kirkwood NY

The base salary range for this position is dependent upon experience and location, ranging from $134,720- $176,400

Job Summary

The Manager - Major Projects leads enterprise-wide coordination of Generative AI initiatives within the customer service organization, overseeing prioritization, investment planning, and execution across business, IT, and operations. This role ensures alignment of GenAI efforts to strategic objectives, manages funding and delivery timelines, and provides clear visibility to leadership. The position is accountable for value tracking, financial management, executive reporting, and senior-stakeholder engagement to drive successful realization of GenAI investments.

Key Responsibilities
  • Lead enterprise-wide coordination of Generative AI initiatives, overseeing prioritization, investment planning, and execution across business, IT, and operations.
  • Serve as the primary point of accountability for aligning GenAI programs to strategic objectives, approved funding, and delivery timelines.
  • Develop and maintain integrated GenAI program plans, ensuring initiatives progress from intake through execution with clear ownership and accountability.
  • Establish and manage a consistent leadership reporting cadence, defining what is reported, when it is reported, and how progress and outcomes are communicated.
  • Design and maintain value-tracking frameworks to measure financial, operational, and strategic impact of GenAI investments.
  • Own program-level financial management, including budget planning, forecasting, spend oversight, and variance management.
  • Identify, manage, and resolve cross-functional risks, dependencies, and execution constraints that may impact delivery or outcomes.
  • Partner closely with senior business, technology, and operations leaders to maintain alignment on priorities, investment decisions, and delivery expectations.
  • Ensure disciplined execution governance, transparency, and decision support across all GenAI initiatives.
  • Build and sustain strong senior-stakeholder relationships to support effective communication, informed decision-making, and successful program outcomes.


Required Qualifications
  • Bachelor's degree in business, technology, or a related field.
  • 8-10+ years of experience in program management, portfolio management, or enterprise initiative delivery within complex organizations.
  • Demonstrated experience leading cross-functional programs that span business, IT, and operations.
  • Strong financial acumen, including experience with budgeting, forecasting, investment tracking, and value realization measurement.
  • Proven ability to develop clear, executive-level reporting and communicate progress, risks, and outcomes to senior leadership.
  • Strong stakeholder management skills with experience aligning diverse senior audiences around shared priorities and delivery commitments.
  • Excellent organizational, problem-solving, and execution management capabilities.


Preferred Qualifications
  • Experience leading large-scale digital, data, analytics, or AI-related programs.
  • Strong executive communication and facilitation skills, with the ability to support decision-making at the leadership level.
  • Experience operating within regulated, matrixed, or highly complex enterprise environments.
  • Business-oriented with excellent presentation and storytelling skills.
  • Ability to manage multiple priorities, challenging deadlines, and technologies.
  • Collaborative approach with counterparts in the management team to meet priorities and resolve issues.
  • Excellent oral and written communication skills, with experience interacting with individuals at all levels, including executives.
  • Expertise in PMO functions and practices.
  • Experience in program management, overseeing multiple projects and coordinating dependencies.
  • Strong leadership, planning and management skills.


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Company:
AVANGRID SERVICE COMPANY

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

Job Posting End Date:
July-31-2026

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