First Western

Manager, Loan Processing

First Western$86K — $138K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Finance, Accounting, or related field (or equivalent experience) required.
  • 5-7 years of loan processing or loan operations experience.
  • 3-5 years of leadership or supervisory experience.
  • Strong knowledge of loan documentation, disclosures, and due diligence.
  • Solid understanding of regulatory compliance requirements.
  • Experience managing workflows, SLAs, and operational performance.
  • Strong leadership, analytical, and communication skills.

Responsibilities

  • Lead and develop the Loan Processing team through coaching and ongoing training.
  • Oversee daily operational workflow across all loan processing activities.
  • Ensure compliance with banking and lending regulations, updating procedures with Compliance and Risk.
  • Maintain accurate and up-to-date department policies and documentation.
  • Serve as the primary escalation point for complex processing issues and workflow challenges.
  • Partner with internal stakeholders for smooth loan lifecycle support.
  • Lead or support strategic initiatives for process optimization and system enhancements.

Benefits

  • Competitive base salary with strong bonus potential.
  • 401(k) plan with employer match.
  • Paid parking and transportation benefits.
  • Comprehensive health and wellness offerings including HSAs and FSAs.
  • Generous paid time off and bank holidays.
  • Access to ongoing training and professional development.
  • Sponsorship for obtaining professional certifications.
  • A collaborative culture of continuous improvement and success.
Full Job Description
Manager, Loan Processing

Location: Denver, CO (In-Office)

Job Type: Full-Time Exempt

Salary: $86,000 - $138,000/YR *Actual offer will be based on experience, location, education, and/or skills*

Applications should be submitted for consideration no later than 07/31/2026.

About the Role

The Manager, Loan Processing oversees daily operations across all processing functions, ensuring accuracy, efficiency, and compliance with regulatory requirements. They lead, coach and develop the loan processing team, while maintaining up-to-date policies, procedures and documentation. This role serves as the primary escalation point for complex issues, cross departmental inquiries and workflow challenges. They collaborate with internal stakeholders to enable seamless loan origination to servicing transition, support and contribute to strategic initiatives, system enhancements and drive continuous improvement.

What You'll Do
  • Lead and develop the Loan Processing team, through coaching, performance management, and ongoing training to ensure accuracy, efficiency, career growth and team engagement.
  • Oversee daily operational workflow across all loan processing activities, including due diligence collection, document preparation, and disclosures, ensuring SLA adherence and quality standards.
  • Ensure compliance with all applicable banking and lending regulations, partnering with Compliance and Risk to update procedures and support audits and examinations.
  • Maintain and oversee department policies, procedures, and job aids, ensuring documentation is accurate, up-to-date, and consistently followed.
  • Serve as primary escalation point for complex processing issues, pipeline constraints, system challenges, and cross-functional dependencies.
  • Partner with internal stakeholders, such as lending, credit, compliance, operations, and finance to ensure smooth end-to-end loan lifecycle support.
  • Lead or support strategic initiatives and continuous improvement efforts, including process optimization, automation opportunities, and system enhancements.


What You Bring
  • Bachelor's degree in Business, Finance, Accounting, or related field (or equivalent experience) is required.
  • 5-7 years of loan processing or loan operations experience.
  • 3-5 years of leadership or supervisory experience.
  • Strong knowledge of loan documentation, disclosures, and due diligence.
  • Solid understanding of regulatory compliance requirements.
  • Experience managing workflows, SLAs, and operational performance.
  • Strong leadership, analytical, and communication skills.


What We Offer
  • Competitive base salary: $86,000 - $138,000/YR, plus strong bonus potential.
  • 401(k) plan with employer match.
  • Paid parking and transportation benefits.
  • Comprehensive health and wellness benefits, including:
    • Health savings accounts (HSA)
    • Flexible spending accounts (FSA)
    • Medical, dental, and vision coverage
  • Generous paid time off and bank holidays.
  • Access to training and professional development programs.
  • Sponsorship and support for obtaining professional certifications.
  • A culture of collaboration, continuous improvement, and shared success.


Region A Pay Range

Pay Range

$86,000-$138,000 USD

About First Western

First Western is a private bank and wealth management company that provides personalized financial services to high-net-worth individuals and families. The company offers a range of services, including banking, investment management, trust and estate planning, and philanthropic advisory. First Western was founded in 2002 and has since grown to serve clients across the western United States. The company is committed to providing exceptional service and building long-term relationships with its clients. First Western has received numerous awards and recognitions for its financial performance and client satisfaction.
Learn more about First Western
Size
200 employees
Industry

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