Capital One Financial Corporation

Manager, Legal Operations Manager - Network Transactions

Capital One Financial Corporation$146K — $167K *
Legal & Accounting
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s Degree or Military Experience
  • 3+ years of experience in Process Management
  • 4+ years of experience in contracting and negotiation strategies (preferred)
  • 1+ years of experience in legal environments (preferred)
  • 1+ years of experience in financial services (preferred)
  • Familiarity with Google Workspace and its smart features (preferred)
  • Ability to navigate ambiguity in operational environments (preferred)

Responsibilities

  • Oversee team operations supporting Global Payment Network transactions
  • Manage processes ensuring compliance and operational efficiency
  • Develop and maintain formal process documentation
  • Proactively identify opportunities to streamline transactions
  • Lead process improvement initiatives and collaborate with team members
  • Collect data on transaction compliance and report it to leadership
  • Prepare standardized playbooks for contract provisions

Benefits

  • Hybrid work schedule with 3 in-office days
  • Comprehensive health, financial and wellness benefits
  • Performance-based incentive compensation
  • Inclusive work environment promoting diverse perspectives
Full Job Description
Manager, Legal Operations Manager - Network Transactions

In this role, you will be primarily responsible for overseeing team operations and supporting a team of attorneys managing Global Payment Network transactions. This position will have responsibility for: 

  • Supporting attorneys in the management of complex transactions, including providing closing support and comment tracking

  • Managing multiple processes in support of the transaction teams operations and compliance with procedures

  • Developing and maintaining formal process documentation including procedures and process flow diagrams

  • Tracking and resolving process breakdowns; proactively identify opportunities to streamline and accelerate deals

  • Leading and owning oversight of process improvement work and collaborating with teammates on larger initiatives

  • Collecting data and information on transactions and the teams compliance with processes and procedures and reporting on that data and information to provide transparency to senior leadership and executives

  • Prepare standardized playbooks for commonly negotiated provisions, including developing fall back language

  • Assist with routine amendments and NDA negotiations

  • Identify business-oriented contract redlines such as obligations or covenants to ensure business responses are consistent and reflect operational processes

  • Identify issues that require Legal SME engagement and gather Legal SME input

  • Create and maintain library of Legal SME feedback where such feedback is relevant across deals to leverage existing advice and ensure advice is consistent

The successful candidate will have the following:

  • A demonstrated ability and willingness to work as a team player in a fast-paced environment, interacting with associates across departments and job levels

  • Strong organizational skills with great attention to detail

  • Ability to manage multiple projects and play an important supporting role in the context of larger transactions

  • Problem solving mentality

  • Excellent judgment with the ability to predict long-term consequences

  • Growth mindset with an openness to new ideas, diverse perspectives, and unconventional solutions

  • Strong people skills - were looking for someone who can build collegial and effective relationships with colleagues and clients

  • Ownership mentality, thinking like an owner vs. an employee

  • Solid time management skills with the ability to prioritize a significant volume of work and to manage multiple deadlines

  • Excellent communication skills with the ability to influence others and write concisely

  • Willingness to embrace and integrate AI tools into legal processes and automate workflows

Basic Qualifications:

  • Bachelors Degree or Military Experience

  • At least 3 years of experience in Process management

Preferred Qualifications:

  • 4+ years of experience creating and executing contracting and negotiation strategies and processes

  • Excellent organizational and time management skills

  • Experience leveraging Google Workspace and its embedded smart features (including Gemini and Workspace Studio) to optimize workflows, create team assets, and enhance overall operational efficiency

  • Proven ability to navigate ambiguity and establish structure within evolving operational environments

  • 1+ years of experience in a law firm OR legal department

  • 1+ years of experience in financial services industry

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

This role is hybrid meaning associates spend 3 days per week in-person at one of our offices listed on this job posting.


The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $134,400 - $153,300 for Manager, Process Management


New York, NY: $146,600 - $167,300 for Manager, Process Management


Richmond, VA: $122,100 - $139,400 for Manager, Process Management


Riverwoods, IL: $122,100 - $139,400 for Manager, Process Management








Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

About Capital One Financial Corporation

Chevy Chase Bank is the greater Washington region's largest locally-owned banking institution providing a complete array of financial products and services to consumers and businesses in Maryland, Virginia, and the District of Columbia. The Bank, which is headquartered in Bethesda, Maryland, has approximately 250 branches and over 1,000 ATMs, more than anyone else in the greater Washington market. Chevy Chase Bank currently has over $16 billion in assets and services over 1 million customers. For more information about Chevy Chase Bank, please visit chevychasebank.com.

Capital One Financial Corporation Careers

Join the vibrant team at Capital One Financial Corporation, a leader in the financial services industry, where innovation meets purpose-driven leadership. As one of the most forward-thinking companies in banking, Capital One is the perfect place to jumpstart or advance your career with a myriad of job opportunities in various fields.

Work You’ll Do

At Capital One, we are committed to excellence and setting our team members up for success. By joining our dynamic team, you will engage in meaningful work that makes a real difference. From developing cutting-edge technology to crafting personalized financial solutions, every position at Capital One is geared towards redefining the future of banking.

Innovate and Lead

Capital One is not just a company; it's a hub of innovation and leadership. We empower our professionals to lead with their ideas and see them come to life. Our culture thrives on diversity and the unique perspectives each team member brings. Here, your skills in networking, problem-solving, and leadership will not only be valued but also nurtured through professional development and diversity training.

Grow Your Career

Capital One is deeply invested in the growth and development of its employees. With robust training programs, mentorship, and resources for professional enhancement, we ensure that your career trajectory aligns with your personal and professional goals. Whether it’s rising through the ranks or switching tracks via internal job opportunities, your growth is our priority.

Internship and Employment Opportunities

For those starting their journey, Capital One offers enriching internship programs that provide a glimpse into the culture and work ethic that drives our success. Interns gain hands-on experience, valuable insights, and the opportunity to network with leaders across the company. For seasoned professionals, we offer positions that challenge your expertise while encouraging balance and innovation.

Benefits and Culture

Choosing to work at Capital One means opting for a lifestyle where your well-being is prioritized. Our benefits package is designed to support you both at work and in your personal life, encompassing health, finance, and family. The inclusive culture at Capital One ensures that everyone, regardless of background, has the opportunity to thrive.

Join Our Team

Explore the various career paths available at Capital One and discover how your skills and passions can align with our mission. We are continuously hiring across multiple disciplines, eager to welcome curious, creative, and driven individuals to our team.

Stay Connected

Keep up to date with the latest in career opportunities and company news by joining our network. Tailor your job alerts to match your career preferences and get insider tips that can transform your application process, from crafting your resume to acing your interview.

Search Capital One Jobs

Ready to take the next step in your career? Search open positions that match your skills and interests. At Capital One, your next job opportunity could be the gateway to a fulfilling and prosperous career.

Read Careers Blog

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Capital One Financial Corporation is not just a company—it's a place where you can make an impact. Discover the opportunities waiting for you in a career at Capital One. Join us and shape the future of banking with your vision, skills, and enthusiasm.
Learn more about Capital One Financial Corporation
Size
51,500 employees
Market Cap
$34.1 billion
Industry
Net Income
$2.7 billion
Founded
1994
5 Year Trend
+2.4%
NASDAQ

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