The Manager, Learning Solutions oversees the design, development, and delivery of company learning solutions while actively contributing to content creation. Manages a cross-functional team, ensuring programs are high-impact, business-aligned, and performance-driven. Balances strategic leadership and design responsibilities to model best practices, elevate standards, and mentor team members. Leads the vision for instructional design, manages resources, establishes governance standards, and ensures deliverables are scalable, brand-aligned, and culture-embedded. Delivers high-quality, performance-focused learning products, optimized design processes, and learner experiences that drive capability, reinforce organizational priorities, and empower leaders to drive skill development.

Responsibilities:

• Directs the vision for instructional design and content development. Establishes governance frameworks, standards, and processes to ensure solutions are scalable, consistent, and compliant. Partners with leaders to align solutions with business priorities and organizational strategy. May provide design input or content contributions to reinforce standards and mentor team members. Ensures high standards in authoring tools and LMS publishing, validating SCORM/xAPI compliance through governance processes.
• Oversees end-to-end instructional design projects, including scoping, prioritization, resourcing, capacity planning, and risk management. Assigns resources to ensure highest and best use of team skills. Leads governance processes and version control to maintain accuracy and compliance. Ensures timely delivery of projects with measurable business impact. Analyzes learner data, adoption metrics, and ROI analytics into executive dashboards and recommendations.
• Collaborates closely with peer managers to align strategy, streamline workflows, and strengthen company-wide learning impact. Serves as a liaison with various internal departments (e.g., Marketing, Communications, IT, HR, and Legal) to ensure learning solutions reflect brand, compliance requirements, and organizational alignment. Builds trusted relationships with business leaders and may facilitate knowledge transfer or train-the-trainer sessions for stakeholders to support program adoption.
• Provides direct supervision, coaching, and career development for team members responsible for instructional design, editing, and technical writing. Creates succession strategies and growth opportunities that strengthen enterprise learning capabilities. Fosters a collaborative, high-performance team culture focused on accountability, innovation, and continuous improvement.
• Manages budgets, vendor contracts, and software licensing to ensure cost efficiency and sustainability. Negotiates with vendors and external partners to secure competitive pricing, favorable terms, and high-quality service delivery. Tracks and reports performance metrics, including adoption, ROI, engagement, and cost savings, delivering executive-level updates to demonstrate impact. Continuously researches and integrates new learning methodologies, technologies, and design trends (e.g., AI, microlearning, digital enablement) to future-proof solutions and maintain competitive advantage.

Requirements:

• Bachelor’s degree in Instructional Design, Organizational Development, Communications, Education, or related field required.
• Minimum seven (7) years of progressive experience in instructional design, learning development, or related fields.
• Minimum four (4) years of experience leading teams, with proven ability to coach, mentor, and manage specialized contributors.
• Valid driver’s license and satisfactory driving record required.
• ATD CPLP, CPTD, or equivalent certification preferred.
• Project management certification (PMP, Agile, or equivalent) preferred.
• Change management certification preferred.
• Demonstrated success in enterprise learning program management, including project scoping, resource allocation, and oversight.
• Hands-on instructional design experience required, with ability to contribute selectively to projects while leading at scale.
• Proven vendor management experience, including negotiation of contracts, pricing, and service terms.
• Experience working with cross-functional leaders (Marketing, IT, HR, Communications, Legal) to align content with enterprise priorities.
• Advanced knowledge of adult learning theory, instructional design models, and evaluation methodologies.
• Strong business acumen and ability to consult and influence at the executive level.
• Expertise in learning technologies: LMS platforms, authoring tools (Articulate 360, Adobe Creative Cloud, Captivate, Canva), collaboration tools (MS Teams, Smartsheet), and analytics dashboards.
• Familiarity of accessibility standards (e.g., WCAG) and ability to design inclusive content a plus.
• Exceptional communication and facilitation skills, with proven success in stakeholder engagement.
• Skilled in vendor negotiations, contract management, and budget oversight.
• Strong project/resource management skills, including capacity planning and risk assessment.
• Exceptional written, verbal, and visual communication skills.
• Ability to establish governance standards and enforce content consistency.
• Skilled at ROI measurement and preparing executive reports/dashboards.
• Strong leadership with ability to build succession pipelines and high-performing teams.
• Adaptability in a lean, fast-paced environment; balances strategy with hands-on support.
• Ability to occasionally facilitate knowledge transfer or train-the-trainer sessions to enable adoption.

Compensation

The anticipated pay range/scale for this position is $89,739.00 to $112,204.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

Additional Compensation

This position is eligible to receive a discretionary annual bonus.

Perks and Benefits

Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

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