As a
Manager, Last Mile Operations at RXO, you'll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future.
What your day-to-day will look like:- Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers
- Develop and mentor staff to reach goals; train staff on company policies and procedures
- Carry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issues
- Ensure compliance with corporate warehouse policies, procedures, and programs
- Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems
- Use route planning software to build efficient delivery routes
- Manage the dispatch of contract carriers and resolve issues throughout the day
- Identify problem areas, including restructuring routes to improve operational efficiencies
- Train and develop contract carriers, and dispatchers to meet and exceed customer expectations
- Ensure that all work is completed accurately and within established time frame
- Ensure photos are taken for every job
- Allocate and request additional resources as needed
At a minimum, you'll need:- 5 years of related logistics and supervisory experience
- Experience with Microsoft Office such as Word, Outlook, and Excel.
It'd be great if you also have:- Bachelor's degree in business, logistics, or similar
- Availability to work a variety of shifts, including holidays, days, evenings, nights, and weekends; travel between branches and regions occasionally
- Experience mentoring, training, and guiding newer/less-experienced team members
- Bilingual English/Spanish (read, write, and speak both languages)
- Strong business acumen with the willingness to act in partnership with management teams
Does this sound like you? Check out what else RXO has to offer.Why Join Us: Our Benefits - Supplemental health insurance (medical, dental and vision)
- Life, Short-term, and Long-term disability insurance
- Pension with company matching contribution
- Company paid holidays
- Paid-time-off (PTO)
