Milliken & Company

Manager, Laboratory Governance & Operations

Milliken & Company$95K — $115K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a STEM discipline
  • 7+ years in a lab or manufacturing environment
  • Experience managing complex standards for safety or R&D processes
  • Excellent communication and leadership skills
  • Ability to develop and implement business strategies

Responsibilities

  • Develop and maintain laboratory governance documents and standards
  • Review laboratory procedures to identify gaps
  • Facilitate governance reviews and track corrective actions
  • Create decision matrices and risk assessments for laboratory teams
  • Conduct compliance reviews and track remediation activities
  • Maintain laboratory operating systems and performance tracking tools
  • Monitor adherence to SOPs and governance requirements

Benefits

  • Opportunities for professional development and training
  • Collaborative work environment across multiple departments
  • Engagement in innovative project initiatives
  • Job stability with a focus on safety and compliance
  • Access to cutting-edge laboratory technology
Full Job Description
POSITION TITLE Manager, Laboratory Governance & Operations POSITION OVERVIEW The Manager, Laboratory Governance and Operations own the laboratory governance system, standards, and operating mechanisms that enable safe, compliant, efficient, and innovation-ready R&D laboratories. The successful candidate is a builder and problem solver who enjoys working directly in systems, data, processes, and operational issues. They are comfortable creating dashboards, writing procedures, conducting assessments, analyzing data, managing remediation plans, reviewing laboratory practices, and developing practical solutions that improve safety, compliance, and operational effectiveness. Rather than directing large teams, they achieve results through personal ownership, technical expertise, collaboration, and disciplined execution. JOB RESPONSIBILITIES Governance & Standards
  • Develop and maintain laboratory governance documents, standards, templates, SOPs, and policy materials.
  • Review laboratory procedures and compare them against established standards to identify gaps.
  • Facilitate governance reviews, document findings, and track completion of corrective actions.
  • Create decision matrices, risk assessments, laboratory operating guidelines, and governance documentation used by laboratory teams.
Audit & Compliance
  • Conduct compliance reviews and track remediation activities resulting from audits and inspections.
  • Collect evidence required for internal and external audits.
  • Analyze recurring compliance issues and recommend practical solutions.
  • Maintain compliance records, dashboards, and audit tracking systems.
Laboratory Operations Excellence
  • Maintain laboratory operating systems, governance processes, and performance tracking tools.
  • Evaluate laboratory workflows and identify opportunities for standardization and simplification.
  • Coordinate implementation of laboratory process improvements.
  • Monitor adherence to SOPs and governance requirements
Infrastructure & Capital Stewardship
  • Maintain laboratory infrastructure inventories, equipment lifecycle plans, and capital project records.
  • Analyze laboratory facility needs and prioritize improvement opportunities.
  • Prepare recommendations and supporting business cases for infrastructure investments
Data, Metrics & Reporting
  • Collect, validate, analyze, and report laboratory performance data.
  • Develop dashboards and scorecards that provide visibility into operational performance.
  • Identify trends and root causes behind safety, compliance, and operational issues.
Cross-Functional Collaboration
  • Coordinate activities across R&D, Safety, Facilities, Finance, and Quality functions.
  • Serve as a subject matter expert on laboratory governance processes and requirements.
  • Facilitate problem-solving discussions and support implementation of agreed actions.
QUALIFICATIONS - REQUIRED
  • Bachelor's degree in a STEM discipline (e.g., chemistry, materials science, chemical engineering, biology, mechanical engineering, data science, computer science).
  • 7+ years in a lab or manufacturing environment
  • Proven experience in managing complex standards for safety, quality, or R&D processes.
  • Excellent communication, negotiation, and leadership skills.
  • Demonstrated ability to develop and implement strategies that achieve business objectives.
QUALIFICATIONS - PREFERRED
  • Advanced degree (MS or PhD) in a scientific, engineering, or data-focused field.
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About Milliken & Company

Milliken & Company is a diversified industrial manufacturer that produces specialty chemicals, floor coverings, and performance and protective textiles. The company was founded in 1865 and is headquartered in Spartanburg, South Carolina. Milliken has a global presence with manufacturing facilities, sales offices, and research labs in North America, Europe, and Asia. The firm's products are used in a variety of industries, including automotive, healthcare, and hospitality. Milliken has been recognized for its commitment to sustainability and was named one of the World's Most Ethical Companies by Ethisphere Institute.
Learn more about Milliken & Company
Size
7,000 employees
Industry
Founded
1865

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