General Motors

Manager, IT Systems Engineer

General Motors • $130K — $160K *
Mountain View, CA 94040In-Person
Information Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering, IT, computer science, or related field, or equivalent experience
  • 10+ years in systems engineering or SaaS technology leadership roles
  • 5+ years in a leadership role managing and developing technical teams
  • Deep expertise in system design, application support, and production operations
  • Strong problem-solving skills and ability to communicate effectively
  • Experience translating business needs into technical solutions

Responsibilities

  • Lead and manage the engineering and operation of a new SaaS application
  • Develop and support a team of systems engineers while promoting their growth
  • Ensure performance, reliability, and security of the SaaS application environment
  • Collaborate with stakeholders to define requirements and deliver solutions
  • Manage vendor relations, including contract negotiations and implementation
  • Drive platform enhancements and process improvements aligned to business goals
  • Establish governance for the application, including risk management and change control

Benefits

  • Eligible for relocation benefits
  • Opportunity for professional growth and development
  • Collaborative workplace culture focused on innovation and transformation
  • Work with cutting-edge technology in a leading automotive company
  • Engagement with diverse teams and cross-functional projects
Full Job Description
Job Description

General Motors is seeking a manager-level IT Systems Engineer to lead the implementation of a new enterprise-wide SaaS application supporting our frontline manufacturing teams. This role will lead the team responsible for engineering, deployment, operations, continuous improvement, and innovation, ensuring delivery of a scalable, reliable, and effective solution. A key focus of this role is transforming how frontline employees use technology to communicate, work, and engage, while advancing the integration of emerging technologies, including AI.

The ideal candidate is an established, hands-on leader with 10+ years of relevant experience, deep technical expertise, and a proven ability to guide teams, partner across technical and business organizations, and drive execution in a fast-moving environment. This person brings strong systems thinking, sound engineering judgment, and the ability to translate business needs into scalable, enterprise-ready solutions.

Key Responsibilities
  • Lead the systems engineering function for a new SaaS application, including application ownership, support strategy, deployment execution, and innovation in partnership with a product manager who will identify, establish, and map the roadmap
  • Manage and develop a team of systems engineers and technical contributors, setting priorities, removing obstacles, and supporting employee growth
  • Serve as the technical and operational lead for the SaaS application environment, ensuring application performance, reliability, security, supportability, and operational readiness
  • Partner with business stakeholders, product owners, vendors, and internal technology teams to define requirements and deliver solutions
  • Lead vendor management activities, including participation in contract negotiations, license management, and implementation of new capabilities and innovations
  • Drive platform enhancements, integrations, configuration changes, and process improvements aligned to business objectives
  • Establish and maintain governance for the application, including change management, release planning, issue resolution, risk mitigation, and operational discipline
  • Monitor production health, troubleshoot complex issues, and lead problem resolution efforts across teams
  • Create and maintain technical documentation, operational procedures, and support models
  • Ensure solutions are designed and implemented in alignment with GM standards for architecture, security, compliance, and operational excellence
  • Communicate clearly with leaders and stakeholders on priorities, timelines, risks, and outcomes


Required Qualifications
  • Bachelor's degree in engineering, information technology, computer science, or a related field, or equivalent experience
  • 10+ years of experience in systems engineering, enterprise applications, SaaS platforms, or related technology leadership roles
  • 5+ years of experience in a people leader role, with responsibility for leading, developing, and coaching technical teams
  • Deep technical expertise in system design, application support, integrations, configuration management, and production operations
  • Demonstrated ability to manage multiple priorities and deliver results in a cross-functional environment
  • Strong problem-solving, decision-making, and communication skills
  • Experience working with vendors and business stakeholders to translate needs into technical solutions
  • Proven ability to lead through ambiguity and drive accountability across a complex organization
  • Experience deploying software applications in a complex environment


Preferred Qualifications
  • Master's degree in engineering, information technology, computer science, business, or a related field
  • Experience supporting SaaS or enterprise applications in a complex business environment
  • Experience implementing applications such as WorkJam, YOOBIC, Flip, Movo, Zipline, Connectteam, RedeApp or similar within a large enterprise environment
  • Experience with enterprise integrations, identity and access management, and data interfaces
  • Familiarity with Agile delivery practices and product-based operating models
  • Experience with change management, release coordination, and operational governance
  • Background working in a large enterprise environment with multiple stakeholder groups
  • Understanding of the manufacturing environment


Leadership Expectations
  • Lead with accountability, urgency, and a strong customer mindset
  • Build a high-performing, collaborative team environment
  • Coach and develop employees while maintaining focus on business outcomes
  • Promote clear communication, strong partnerships, disciplined execution, and a mindset that embraces innovation, transformation, and AI-enabled capabilities
  • Balance strategic thinking with hands-on leadership and day-to-day delivery needs


What Success Looks Like
  • The application is stable, well-governed, and aligned to business priorities
  • The team has clear direction, manageable priorities, and strong technical leadership
  • Platform issues are addressed quickly and root causes are resolved
  • Stakeholders have confidence in delivery plans, system performance, and decision-making
  • Continuous improvement opportunities are identified and acted on with measurable impact


GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. PLEASE DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

• This job is may be eligible for relocation benefits.

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

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Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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