The IT Shared Services Manager is responsible for IT Asset Management (ITAM), software, hardware, vendor, and contract management. The Manager also plays a key role interfacing between all areas of the business and IT.

This is an onsite position, located in Springfield, Missouri.

ESSENTIAL FUNCTIONS:

• Manages the operations of the IT asset and inventory functions.

• Manages the operations of the IT contract management process.

• Minimizes IT cost through standardization and process improvement.

• Oversees procurement, vendor negotiations and vendor management.

• Partners with legal and procurement business teams.

• Defines and enhances ITAM processes.    

• Manages subordinate staff supporting contract, audit, vendor, and asset management.    

• Liaises between IT vendors and leadership.

• ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required:    Bachelor's Degree   

• Certificate(s) or License(s): ITIL

• Years of experience:  5+

KNOWLEDGE, SKILLS, AND ABILITY:

• Experience managing capital and operation IT budgets

• IT procurement experience

• ITIL expertise

• Contract management experience

• Vendor management experience

• Experience defining and implementing efficient processes for vendor and contract management

• IT Management experience is required

TRAVEL REQUIREMENTS:

• Less than 10%

PHYSICAL REQUIREMENTS:

• Regular computer work and sitting

• Occasional walking and standing

• Seldom to never lifting up to 50lbs 

INDEPENDENT JUDGEMENT:

• Develops objectives and general policies and procedures for a specific program or functional area of responsibility within general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor.