Responsibilities: • Develop relationships with external clients and organizations to assess their technology, support, and security needs
• Provides client assessments, and pitches IT equipment and service packages during meetings or presentations
• Offers innovative solutions that meet clients' needs while remaining cost effective
• Manages projects by creating timelines, adhering to budgets, and assigning staff members
• Establishes client and sales goals, and tracks progress and other metrics
• Maintains relationships with technology, software, and security vendors
• Manages and assesses the performance of staff members who specialize in support, sales, and installation
• Identifies staffing needs and works with human resources colleagues to pursue the hiring process
• Maintains familiarity with current and upcoming IT equipment, services, and other developments
• Coordinates troubleshooting, support, and service for equipment and networks when necessary
• Upholds a sense of customer service and measures client satisfaction
• Other Duties as assigned
Work Environment:- Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.
Target Salary Range:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
