The Manager, International Business Development, is responsible for supporting our Client relationships with our international partner operated customers.
This role will support the development and delivery of training to facilitate connections between our external partners and internal teams. This role will also ensure compliance with internal store opening and closing processes by following up with our internal partners to ensure we deliver an Experience First approach to all our partners.
Responsibilities:- Facilitate collaboration between external partners and internal stakeholders to achieve desired outcomes.
- Develop presentations to communicate international business updates across the organization.
- Establish and maintain critical path timelines in coordination with internal partners.
- Conduct follow-up with internal partners to ensure timely execution of critical path activities.
- Collaborate with internal partners to establish efficient processes.
- Ensure external partners and franchisees are informed of internal operational updates.
- Business Development Responsibilities:
- Evaluate initial applications and track requests.
- Organize and oversee introductory meetings with new partners.
- Assess partner performance and maintain communication with partners.
- Ensure adherence to critical path timelines with external partners.
- Implement brand policies and procedures.
- Coordinate operational updates with partners.
- Liaise with external clients to coordinate first-time experiences and international visits.
- Analyze results and follow up with international partners accordingly.
- Implement Brand and Experience-First training initiatives.
- Conduct monthly reviews to identify areas for brand protection enhancement and promotional opportunities.
Required Qualifications:- Bachelor's degree in Business Administration, Marketing, International Business, or related field
- Strong understanding of international markets, cultural nuances, and business practices.
- Excellent negotiation, communication, and interpersonal skills.
- Valid passport
Preferred Qualifications:- Master's degree
- 5-7 years proven track record of successful international business development in the retail industry.
Behavioral Traits for Success:- Decisive, fast-moving problem solver
- Confident, persuasive communicator
- High sense of urgency
- Bold, independent decision-maker
- Competitive, results-driven mindset
- Strategic and big-picture oriented
- Resilient and adaptable under pressure
- Energizing team influencer
Working Environment:- Typical office environment with climate control and sufficient lighting, ergonomic desk/chairs
- Corporate Office located St. Louis, MO
- 30% International travel
- Hybrid work schedule
Your Performance Will Be Measured On:- Project Management: The ability to consistently meet project deadlines and milestones. Is capable to identify, assess risks and reducing the impact of unforeseen issues.
- Ensuring projects are completed within budgetary constraints
- Quality of Deliverables: Ensuring that project deliverables meet or exceed quality standards and client expectations
- Communication Effectiveness: maintaining clear and open communication channels with all projects
- Direct report performance
- Stakeholder feedback
