Manager, Interactive Applications

$80K — $95K *
Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree from a four-year college or university.
  • 5+ years in digital product management or web/app optimization.
  • Experience in sports, entertainment, or ticketing is preferred.
  • Strong written and verbal communication skills for stakeholder engagement.
  • Proficient in interpreting funnel metrics and conversion rates.
  • Ability to analyze A/B test results and derive data-driven insights.
  • Proficient with Microsoft Office Suite, Adobe Creative Cloud, and CMS platforms.

Responsibilities

  • Manage and optimize the NASCAR Tracks App and track websites daily.
  • Lead the conversion rate optimization strategy to boost ticket sales.
  • Analyze fan behavior and performance metrics to pinpoint improvement areas.
  • Collaborate with Marketing, Product, and Analytics teams on digital strategies.
  • Monitor engagement KPIs and provide actionable insights.
  • Manage relationships with external vendors for digital tools and enhancements.
  • Enhance fan experience by identifying and implementing new features.

Benefits

  • Travel opportunities approximately 10%, including select weekends and events.
Full Job Description

The Manager, Interactive Applications shapes andoptimizesNASCARfan-facing digital experiences across the NASCAR Tracks App and track websites. These platforms are critical touchpoints in the fan journey, educating fans on race-day experiences while driving ticket purchases and on-site engagement. This role owns the ongoing maintenance, performance, and optimization of these digital properties, with a strong focus on conversion rate optimization (CRO).

Duties include but are not limited to:

  • Own day-to-day management, maintenance, and optimization of the NASCAR Tracks App and track websites.
  • Lead CRO strategy to improve fan journeys and increase ticket sales and revenue.
  • Analyze fan behavior, site and app performance, and funnel metrics toidentifyfriction points and opportunities for improvement.
  • Partner with Marketing, Product, and Analytics teams to align digital experiences with campaign strategies and business goals.
  • Monitor KPIs related to site and app engagement, conversion, and revenue performance, and deliver actionable insights.
  • Manage relationships with external digital vendors supporting chatbots, interactive maps, and other fan experience tools.
  • Collaborate with internal ticket operations stakeholders tooptimizethe handoff from NASCAR platforms to the Ticketmaster purchase flow.
  • Identifyand implement new tools, features, and enhancements to improve the fan experience and drive business outcomes.
  • Travel: Approximately 10%, including select weekends and events.


Required skills / experience:

  • Bachelordegree (B.A.) from a four-year college or university.
  • Minimum of five (5) years of experience in digital product management and/or web and app optimization.
  • Experience in sports, entertainment, live events, or ticketing preferred.
  • Strong written and verbal communication skills required, with an ability to earn trust, provide updates, and respond to questions from internal and external stakeholders.
  • Strong verbal and written communication skills, with an ability to write clear, concise strategic briefs, optimization hypotheses, and cross-functional updates.
  • Strong mathematical skills, with an ability to interpret funnel metrics, conversion rates, and revenue performance.
  • Ability to apply statistical thinking to A/B test results and segmentation analysis.
  • Ability to analyze the effectiveness of conversion rate optimization tests, contextualize results against broader business performance, and make data-driven decisions.
  • Ability to solve complex problems across product, marketing, and analytics workstreams.
  • Ability to prioritize competing initiatives, adjust approach based on data, and manage ambiguity in a fast-paced, event-driven environment.
  • Proficient with Microsoft Office Suite, Adobe Creative Cloud, and WordPress or comparable CMS.
  • Familiar with: Adobe Target or comparable personalization and testing platform, Adobe Analytics, Adobe Journey Optimizer, Jira/Confluence, app CMS platforms, conversion optimization tools, and basic HTML/CSS.
  • Self-motivated, proactive, and passionate about sports and marketing.

Explore this opportunity and apply at .


Our people are the key to our success. That is why we offer competitive compensation, a comprehensive benefits package focused on wellness, and opportunities to grow and develop both personally and professionally.

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