Ford Motor Company

Manager, Integrated Services Research

Ford Motor Company • $115K — $218K *
Irvine, CA 92620In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Market Research, Stats, Math, Sociology, or Anthropology preferred but not required.
  • 5+ years of market research experience, with expertise in sampling and research methodologies.
  • In-depth knowledge of both qualitative and quantitative research techniques.
  • Excellent verbal and written communication skills for conveying research findings.
  • Strategic and analytical thinking ability with decisive execution.
  • Experience integrating diverse data sources into comprehensive insights.

Responsibilities

  • Manage execution and reporting of Integrated Services consumer and design research projects.
  • Act as a subject matter expert for services research, advising global GCI teams.
  • Collaborate with the IS GM Coordinator to align on research priorities.
  • Oversee design, analysis, and reporting of global research projects as per business needs.
  • Contribute to an annual research plan supporting key team objectives.
  • Interface with internal IS clients to fulfill their information requirements.
  • Manage outsourced projects ensuring research integrity aligns with business goals.

Benefits

  • Immediate medical, dental, vision, and prescription drug coverage.
  • Flexible family care days and paid parental leave, along with new parent ramp-up programs.
  • Comprehensive family building benefits including adoption and fertility support.
  • Employee vehicle discount program for employees and their families.
  • Tuition assistance to support employee education.
  • Access to active employee resource groups for networking and support.
  • Paid time off for individual and team volunteering activities.
  • Generous holiday schedule, including the week between Christmas and New Year's Day.
Full Job Description
Job Description

In this position...

This position is responsible for the business engagement and project management for research related to Integrated Services, ensuring customer insights are incorporated into Company decisions.

Responsibilities

What you'll do...
  • The Integrated Services Research Manager will:
  • Manage the execution and reporting of all consumer and design research projects supporting Integrated Services.
  • Serve as an SME on all services research and provide consultation and guidance to global GCI personnel.
  • Interface with IS GM Coordinator team member (TBD) to understand IS roadmap and research priorities.
  • Manage the design, execution, analysis and reporting of global services and design research projects as needed by the business.
  • Contribute to an annual research plan to support key skill team objectives.
  • Liaise and interface with key internal clients in IS to ensure their customer information requirements are met.
  • For outsourced projects, manage research supplier staff to ensure study design, execution, analytics and data integrity are aligned with business objectives and company standards globally.
  • For inhouse projects, leverage the appropriate internal tools to conduct & manage the project.
  • Manage supplier activity in the distribution of reports and presentations and the publishing of these to the GCI Knowledge Management System ("Lighthouse").
  • Manage assigned budget ($ amount TBD).
  • Follow GCI project initiation (Aurora and Ariba), bidding and billing procedures.


Qualifications

You'll have...
  • Bachelor's degree required (Market Research, Stats, Math, Sociology, or Anthropology preferred but not required)
  • Minimum of 5 years of market research experience required with proficiency in sampling, research methodology, research data structure and advanced market research analytic techniques. Experience with design and service / experience research is essential.
  • Working and applied knowledge of qualitative and qualitative research is essential, including sampling, methods, analysis.
  • Excellent communication skills (both oral and written) with an ability to translate and communicate analytical research findings into actionable insights.
  • Proven capability to think systemically, strategically, and analytically while executing decisively.
  • Ability to integrate data and findings from a variety of data sources and present a holistic view of a position.


Even better, you may have...
  • Strong global business acumen.
  • Strong interpersonal, teambuilding, and negotiating skills with a can-do attitude and an ability to work well with internal Ford clients and suppliers.
  • Strong project leadership and coordination abilities.
  • Ability to multitask and handle multiple assignments at the same time.


You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:
  • Immediate medical, dental, vision and prescription drug coverage
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year's Day
  • Paid time off and the option to purchase additional vacation time.

This position is leadership level 6 and ranges from $115,500-$218,100.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: https://fordcareers.co/LL6

Visa sponsorship is not available for this position.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid

#LI-SL2

About Ford Motor Company

Ford Motor Company manufactures or distributes automobiles in addition to offering financial services. The company sells to dealerships for retail sales, and for sale to fleet customers, including commercial fleet customers, daily rental car companies, and governments. Ford’s vehicle portfolio includes automobiles, buses, tractors, and trucks. Retail financing includes retail installment sale contracts for new and used vehicles, and direct financing leases for new vehicles to retail customers, government entities, daily rental car companies, and fleet customers. Finance receivables in the non-consumer portfolio include products offered to automotive dealers. Ford’s environmental initiatives include compressed natural gas, flexible fuel vehicles, electric drive vehicles, Hydrogen, PC power management, and so on. Ford Motor Company was founded by Henry Ford in 1903 and is headquartered in Dearborn, Michigan.

Ford Motor Company Careers

Join the dynamic team at Ford Motor Company, a global leader in automotive innovation and manufacturing. At Ford, we are committed to driving human progress by providing outstanding vehicles and mobility solutions. This is an exciting time to become part of our inclusive team, where job opportunities abound and growth is not just a possibility, but a promise.

Work You’ll Do

At Ford Motor Company, you will collaborate with some of the brightest minds in the industry. Our professionals are at the forefront of automotive technology, leading projects that redefine transportation and sustainability. With a culture rooted in continuous improvement and respect for all, Ford offers a workplace where leadership, diversity training, and innovation are part of everyday life.

Join Our Market-Leading Team

Ford’s commitment to excellence is why we are a leader in the automotive sector. We offer a variety of career paths, from engineering to marketing, all designed to foster professional and personal growth. Our team benefits from Ford’s commitment to professional development and networking opportunities, ensuring that every team member can reach their full potential.

Innovative Work

Engage in work that makes a difference. Ford Motor Company is pioneering developments in electrification, autonomous vehicles, and smart mobility solutions. Our team of over 190,000 employees worldwide is dedicated to crafting experiences that improve the way the world moves.

Be Part of a Great Team

Working at Ford means more than just having a job; it means being part of a global family. Our culture promotes teamwork, integrity, and respect—values that underpin everything we do. We believe in nurturing a diverse and inclusive environment where every employee can thrive.

Future-Proof Your Career

Ford Motor Company is not just a great place to work; it’s a place to build a lasting career. Our employees enjoy competitive benefits, comprehensive health care, and retirement plans that rank among the best in the industry. We support career advancement through extensive training programs and hands-on experience in the latest automotive technologies.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next challenge or a student interested in an internship, Ford has opportunities that will harness your skills and ignite your ambition. Our hiring process is straightforward and respectful, designed to match your skills and passions with the right position.

Stay Connected

Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Ford? Prepare your resume, sharpen your interview skills, and become part of a company that’s building the future of transportation.

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Learn more about Ford Motor Company
Size
183,000 employees
Market Cap
$44.8 billion
Industry
Manufacturing & Automotive
Net Income
-$1.2 billion
Founded
1903
5 Year Trend
-2.1%
Revenue
$127.1 billion
NASDAQ
F
* Ladders Estimates

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