The Manager, Intake & Governance owns the design, deployment, and continuous improvement of the third-party intake process and the governance processes that consist of initial business case through onboarding, steady-state performance management, and value realization. Reporting to the AVP, Vendor Performance and Value Management, you will establish the gating, decision rights, and operating cadences that bring discipline to how the Medicaid line of business engages, scales, and terminates third-party relationships, ensuring strategic alignment, financial accountability, and risk transparency at every stage of the lifecycle.
Main Responsibilities:
oDesign and orchestrate a standardized end-to-end intake process, partnering with stakeholders to translate demand into structured business cases and aligned vendor scoping, sequencing, and onboarding readiness
oDefine and manage end-to-end third-party lifecycle governance, including stage-gates, decision rights, and cross-functional alignment to ensure consistent, compliant execution
oLead a centralized, real-time view of the intake-to-value pipeline, ensuring data integrity and delivering executive-ready insights on portfolio performance, risks, and outcomes
oDrive governance forums and act as the integrator across stakeholders to align intake commitments with vendor performance management and enterprise priorities.
oDeliver data-driven insights and reporting while leading continuous improvement efforts to eliminate inefficiencies and strengthen intake and governance processes
Use your skills to make an impact
Required Qualifications
oBachelor's degree
o7+ years of experience in vendor management, governance, operations, or process design
oExperience owning an intake or lifecycle process
oExperience designing operating models including decision rights, or RACI frameworks across cross-functional stakeholders
oStrong financial and business case acumen, including the ability to evaluate ROI, value realization, and operating efficiency elements
o Experiencefacilitatingexecutive-level governance forums and translate complex inputs intohigh-qualitydeliverables
oAdvancedproficiencyin Excel, PowerPoint, and visualization or workflow tools (e.g., Power BI, Tableau, Smartsheet)
oProventrack recordofbuilding or operating stage-gate, demand management, or governance frameworks across a complex portfolio of vendors, suppliers, or initiatives
oWill accommodate EST/CST work hours
Preferred Qualifications
oExperience in a Medicaid, Medicare, or other regulated healthcare environment
oExposure to third-party procurement, or category management disciplines
oExperience implementing or administering vendor management
oMBA or advanced degree in a related discipline
Additional Information:
Location: Remote, Nationwide
Interview Format:
As part of our hiring process for this opportunity, we will use an interviewing technology called HireVue to enhance our hiring. HireVue allows us to quickly connect and gain valuable information from you about your relevant experience at a time that is best for your schedule.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$94,900 - $130,500 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, Humana ) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 06-23-2026
