Battelle

Manager, Information Technology - End User Support

Battelle$100K — $130K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Computer and Information Systems or equivalent; 10 years' IT experience recommended.
  • Proactive strategic partner with Senior Management experience.
  • Strong verbal and written communication, organizational, and planning skills.
  • Knowledge and/or certification specific to managed departments may be required.
  • Experience in business process and system analysis.

Responsibilities

  • Define and implement strategic plans to support Battelle's business.
  • Lead teams and projects to improve information technology functions.
  • Evaluate and recommend new technologies to increase productivity.
  • Contribute to annual budget preparation and manage departmental budget.
  • Support business applications through upgrades and new implementations.
  • Document and reinforce standard processes to improve quality and consistency.
  • Evaluate staffing needs and maintain a skilled team.

Benefits

  • Compressed work schedule options providing dedicated time off.
  • Hybrid work flexibility with 60% in-office and 40% remote.
  • Paid time off to support work-life balance.
  • Comprehensive medical, dental, and vision coverage with wellness incentives.
  • Industry-leading 401(k) plan with employer contributions.
  • Tuition assistance for higher education pursuits.
Full Job Description
Job Summary

Manages, plans, and leads department(s) within Corporate Information Technology (CIT). Leads, implements, and supports strategy, technology and operations. Develops, modifies, and executes CIT policies and procedures to ensure consistency of operations.

Responsibilities

  • Defines and implements strategic plan to support and enhance Battelle's business.
  • Leads and manages teams and projects to expand and enhance information technology functions; ensures work is performed in a timely, efficient manner adhering to Battelle and CIT objectives and standards.
  • Evaluates and recommends new technology that can be used to enhance the productivity and effectiveness of staff and supports the objectives of the organization. Plans for the integration of technologies into existing systems.
  • Provides input to the annual budget preparation and manages department(s) budget.
  • May provide support for business applications including upgrades, replacement, and new applications.
  • Provides leadership to the department(s) by defining, documenting, and reinforcing the standard processes to increase consistency and quality in both deliverables and solutions.
  • Keeping well-informed of technological advances, trends and products relative to department(s) managed; maintains a current knowledge base of information technology and evaluates new concepts and techniques for use to solve business problems.
  • Establishes staff goals and objectives; provides constant feedback; prepares and delivers performance reviews; administers compensation and responds to affirmative action needs.
  • Fosters an inclusive and collaborative environment and continues to adhere and promote Battelle's core values.
  • Continually evaluates staff to assure the right skills are present and the team is appropriately staffed to meet Battelle & CIT strategic direction and project needs.
  • Assures effective operations and delivery of services through the selection, development, and recognition of staff members.
  • Evaluates outsourcing vs. hiring for labor. Manages contractors and staff augmentation in addition to full time employees.

Key Qualifications

  • Bachelor's Degree in Computer and Information Systems or a more-specific, related technical field; 10 years' experience in Information Technology; or an equivalent combination of education and or experience in a related field.
  • Ability to function as a proactive strategic partner with Senior Management to identify, plan and implement CIT programs designed to achieve organizational goals.
  • Effective verbal and written communication, organization and time management, planning and delegation skills
  • May require knowledge and/or certification specific to departments(s) managed.
  • Experience in business process and system analysis.

Preferred Qualifications

  • Master's degree.
  • Prior management experience.
  • Thorough knowledge of Battelle operating policies, practices and procedures.

Benefits: Live an Extraordinary Life
We care about your well-being, not just on the job. Battelle offers comprehensive and competitive benefits to help you live your best life.
  • Balance life through a compressed work schedule: Most of our team follows a flexible, compressed work schedule that allows for every other Friday off-giving you a dedicated day to accomplish things in your personal life without using vacation time.
  • Enjoy enhanced work flexibility, including a hybrid arrangement: You have options for where and when you work. Our Together with Flexibility model allows you to work 60% in-office and 40% remote, with Monday and Tuesday as common in-office days, dependent on team and position needs .
  • Take time to recharge: You get paid time off to support work-life balance and keep motivated.
  • Prioritize wellness: Stay healthy with medical, dental, and vision coverage with wellness incentives and benefits plus a variety of optional supplemental benefits.
  • Better together: Coverage for partners, gender-affirming care and health support, and family formation support.
  • Build your financial future: Build financial stability with an industry-leading 401(k) retirement savings plan. For most employees, we put in 5 percent whether you contribute or not, and match your contributions on top of that.
  • Advance your education: Tuition assistance is available to pursue higher education.

A Work Environment Where You Succeed
For brilliant minds in science, technology, engineering and business operations, Battelle is the place to do the greatest good by solving humanity's most pressing challenges and creating a safer, healthier and more secure world.

You will have the opportunity to thrive in a culture that inspires you to:
  • Apply your talent to challenging and meaningful projects
  • Receive select funding to pursue ideas in scientific and technological discovery
  • Partner with world-class experts in a collaborative environment
  • Nurture and develop the next generation of scientific leaders
  • Give back to and improve our communities

About Battelle

Battelle is a private nonprofit applied science and technology development company. It was founded in 1929 and is headquartered in Columbus, Ohio. Battelle operates in the fields of national security, health, energy, and the environment. The company provides research and development services, manages laboratories, and commercializes technology. Battelle has a number of subsidiaries, including Bluefin Robotics, a manufacturer of unmanned underwater vehicles, and Battelle Memorial Institute, a research institute that conducts research in the areas of science and technology, education, and national security. The company has a number of partnerships with government agencies, universities, and private companies.
Learn more about Battelle
Size
22,000 employees
Industry

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