Manager - Implementation & Systems

Crowley Logistics

$105K — $112K *
US-Anywhere
+ 10 other locationsRemote
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Supply Chain, Information Systems, or Business Administration preferred.
  • 7 years plus in systems implementation or logistics technology leadership required.
  • Experience leading startup operations preferred.
  • Experience with systems development and training preferred.
  • Proven ability to coach, mentor, and develop leaders preferred.

Responsibilities

  • Lead system and training excellence across logistics operations.
  • Design and execute logistics training strategies, including Train-the-Trainer programs.
  • Act as authority for WMS-driven operations and resolve system challenges.
  • Partner with IT and business leaders for system rollouts and post-implementation support.
  • Track KPIs, analyze performance trends, and recommend data-driven improvements.
  • Champion continuous improvement initiatives to enhance workflows.
  • Manage complex implementations balancing timelines and resources.

Benefits

  • Comprehensive health and welfare benefits including medical, dental, and vision.
  • Life insurance and disability insurance options.
  • Paid time off for vacation and illness.
  • Family and parental leave provisions.
  • Tax-advantaged 401(k) retirement savings plan.
Full Job Description

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Job Description:

We are hiring a Manager - Implementation & Training to support Ryder's Startup Operations in our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

  • Pay Type: Exempt / Salary paid Twice Per Month
  • Annual Salary Pay: $105,000-$112,000 per year
  • Annual Bonus Potential: Up to 20% of base salary
  • Experience leading startup operations is preferred
  • Experience with systems development and training is preferred
  • Experience successfully leading, coaching, mentoring, and developing leaders is preferred
  • Up to 75% travel

What Youll Do as Manager - Implementation & Systems:
  • Lead system and training excellence at scale by coaching and developing teams while driving accountability across logistics operations.
  • Own the design and execution of logistics training strategies, including TraintheTrainer programs that enable sustainable knowledge transfer.
  • Act as the systems and process authority for WMSdriven operations, supporting end users and resolving system and workflow challenges.
  • Partner crossfunctionally with IT and business leaders to support system rollouts, testing, golive events, and postimplementation stabilization.
  • Translate data into action by tracking KPIs, analyzing performance trends, and recommending improvements that drive measurable results.
  • Champion continuous improvement initiatives that streamline workflows, close performance gaps, and standardize best practices across locations.
  • Create and maintain operational documentation including SOPs, work instructions, training tools, and system reference materials.
  • Manage complex implementations and priorities, balancing timelines, milestones, and resources to support site launches and growth.
  • Ensure operational readiness and compliance by maintaining accurate documentation, training adherence, and system readiness.
  • Deliver a strong customerfocused approach through proactive problemsolving, followthrough, and resolution in highvolume environments.

Apply Here With Ryder Today

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

Click here to see all Opportunities at Ryder:

Summary

Provides enterprise oversight of WMS strategy, governance, and performance analytics


Essential Functions
  • Standardize WMS configurations and workflows across all sites.
  • Analyze enterprise system performance data to identify trends and improvements.
  • Define training architecture including certification and onboarding standards.
  • Align IT, Operations, and Training teams on priorities.
  • Ensure system readiness during startup execution.
  • Drive continuous system improvements across the network.
  • Develop system leadership capability within the organization.
  • Provide executive-level system performance reporting.


Additional Responsibilities

  • Early Monday travel for site arrival and Friday afternoon or evening departure. Must support twoweek startup assignments when required. Annual inspections during nonstartup periods. Accurate documentation, expense reporting, and operational data submission required.
  • Performs other duties as required.


Qualifications

  • Bachelor's Degree in Supply Chain, Information Systems, or Business Administration, Preferred
  • H.S. Diploma/GED, Required
  • 7 years or more in in systems implementation or logistics technology leadership, Required


Travel

  • Yes, Greater than 60%

#INDexempt

#LI-RK

Job Category

Logistics

Compensation Information:

Thecompensationofferedtoacandidate may be influenced by a variety of factors, including the candidates relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/ortype.Compensationranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

$105,000

Maximum Pay Range:

$112,000

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

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