Navy Federal Credit Union

Manager II, Systems Operations Management

Navy Federal Credit Union$100K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in IT, Computer Science, Business Administration, Engineering, or equivalent experience
  • Master's/advanced Degree preferred
  • 7+ years of relevant work experience
  • 3+ years of management experience or subject matter expertise
  • Expert knowledge of systems analysis methodologies and team alignment
  • Strong understanding of business process improvement and automation concepts
  • Ability to influence cross-departmental stakeholders

Responsibilities

  • Align system analysis initiatives with overall business strategy
  • Drive automation projects to enhance operational efficiency
  • Ensure high-quality documentation consistency across teams
  • Foster cross-functional collaboration to meet project deadlines
  • Adapt change management frameworks to business readiness
  • Mentor team members on systems analysis methodologies
  • Perform related duties as required

Benefits

  • Participation in the TalentQuest employee referral program
  • Monday to Friday work schedule (8:00 AM - 4:30 PM)
  • Work at two convenient locations in Virginia or Florida
Full Job Description
Job Description

Responsible for leading and managing systems analysis initiatives and ensure that business systems infrastructure supports organizational goals and drive operational success. The Manager II provides leadership to leaders and/or experienced professionals and is accountable for the performance and results of multiple related teams. Implements and leads strategies by establishing operational objectives, policies and plans that effect immediate operations and may have department or organizational impact.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

  • Align system analysis with business strategy to support organizational goals.
  • Drive automation initiatives within controls and protocols to improve efficiency and accuracy.
  • Drive consistency across teams and overall system analysis documentation quality.
  • Build cross-functional collaboration and oversee multiple project streams to ensure timelines and budgets are met.
  • Align change frameworks with business readiness and align system analysis training with business needs.
  • Provide strategic guidance and mentorship to team members on the systems analysis programs and initiatives.
  • Perform other related duties as assigned.


Qualifications

  • Bachelor's Degree in Information Technology, Computer Science, Business Administration, Engineering or the equivalent combination of education, training or experience
  • Master's/advanced Degree preferred
  • 7 + years relative work experience.
  • 3+ years of management experience; or equivalent experience as the subject matter lead or expert in area of expertise.
  • Expert knowledge of systems analysis and aligns methodologies across teams.
  • Aligns teams solutions with business strategy.
  • Ensures consistency across team communication.
  • Drives team accountability and alignment within system testing processes.
  • Expert knowledge of business process improvement and automation concepts and ensures alignment with business strategy.
  • Requires a comprehensive understanding of internal system analysis standards and principles.
  • Ability to influence others internally, including leaders and vendors.


Additional Information

Hours:
  • Monday - Friday, 8:00AM - 4:30PM


Location:
  • 820 Follin Lane, Vienna, VA 22180
  • 5510 Heritage Oaks Drive, Pensacola, FL 32526


About Navy Federal Credit Union

Navy Federal Credit Union is a credit union that serves members of the military and their families. The credit union offers a range of financial products and services, including checking and savings accounts, loans, and credit cards. Navy Federal Credit Union was founded in 1933 and is headquartered in Vienna, Virginia. The credit union has more than 9 million members and operates more than 300 branches across the United States and around the world.
Learn more about Navy Federal Credit Union
Size
18,000 employees
Industry
Founded
1933

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