BlackHawk Network

Manager II, Engineering

BlackHawk Network$170K — $230K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Track record of leading successful front-end engineering teams.
  • Passion for delivering accessible user interfaces.
  • Strong collaboration skills with cross-functional teams.
  • Ability to manage team priorities and support development.
  • Familiarity with A/B testing and data-driven UI experimentation.
  • Experience in localization for multi-market products.
  • Agility to adapt to evolving technology and priorities.
  • Effective verbal and written communication skills.

Responsibilities

  • Hire and develop a high-performing team of front-end engineers.
  • Champion front-end UI quality standards including accessibility and performance.
  • Collaborate with UX/Design teams to create polished user interfaces.
  • Establish processes and documentation for team alignment on best practices.
  • Mentor engineers on architecture and modern JavaScript patterns.
  • Drive decisions on front-end design and architecture.
  • Promote a culture of learning through events and hackathons.

Benefits

  • 401k with employer match.
  • Comprehensive medical, dental, and vision coverage.
  • Twelve paid holidays per year.
  • Sick pay accrual for every 30 hours worked.
  • Generous parental leave policy.
  • Life and disability insurance options.
  • Flexible spending accounts for health and dependent care.
  • Wellness benefits and flexible time off policy for full-time employees.
Full Job Description
Overview

The Software Engineering Manager II will have full ownership over a front-end focused engineering team. This leadership role is cross-functional and will work closely with Product, UX/Design, Technical Program Managers, and other Engineering Leaders to deliver exceptional, consumer-facing web experiences. The manager will guide the tactical delivery of front-end features while contributing to the strategic vision for UI architecture and user experience quality. This role requires both hands-on front-end expertise and the leadership skills to develop a high-performing team.

Responsibilities
  • Hire, lead, and develop a team of front-end engineers building best-in-class, consumer-facing web applications. Play an essential role in attracting, developing, leading, and retaining front-end talent.
  • Champion UI quality standards across performance, accessibility (WCAG), responsive design, and cross-browser compatibility.
  • Partner closely with UX/Design teams to translate product vision into polished, accessible, and performant user interfaces.
  • Build consistent tools, processes, and documentation to support onboarding and to align the team around front-end best practices, component libraries, and design systems.
  • Mentor engineers in front-end architecture, modern JavaScript/TypeScript patterns, and craft celebrating wins and coaching through challenges.
  • Drive front-end design and architecture decisions, including component strategy, state management, rendering approaches, and API integration patterns.
  • Cultivate a learning culture through brown bags, front-end guild events, hackathons, and conference participation.
  • Own front-end quality metrics including Core Web Vitals, accessibility scores, error rates, and funnel performance.
  • Align stakeholders around front-end technical direction and surface opportunities for UX and performance improvements.
Qualifications

Competencies

  • Demonstrated track record of building and leading high-performing front-end engineering teams.
  • Deep passion for user experience and delivering polished, accessible consumer interfaces.
  • Strong partnership instincts able to work fluidly with designers, product managers, and back-end engineers.
  • Skilled at managing priorities, directing work, and supporting professional development for multiple team members.
  • Comfort with A/B testing frameworks, feature flagging, and data-driven UI experimentation.
  • Experience with localization/internationalization for multi-market products.
  • Agility to adapt with shifting priorities, evolving browser APIs, and emerging front-end tooling.
  • Skilled in verbal and written communication, including leading design reviews and presenting technical trade-offs.
  • Ability to collaborate cross-functionally in a high-growth, distributed team environment.

Technical Skills

  • Expertise in modern JavaScript/TypeScript and front-end frameworks, with deep proficiency in React (or equivalent).
  • Strong command of web performance optimization Core Web Vitals, code splitting, lazy loading, caching strategies.
  • Solid understanding of accessibility standards (WCAG 2.1+) and experience shipping accessible products.
  • Proficiency in responsive design, CSS architecture, and design system implementation.
  • Experience with front-end testing at multiple layers: unit (Jest), integration, and end-to-end (Cypress, Playwright).
  • Strong understanding of browser security fundamentals: CSRF, XSS, Content Security Policy, CORS.
  • Experience with API consumption patterns (REST/GraphQL) and managing client-side data fetching and caching.
  • Familiarity with analytics and instrumentation user behavior tracking, funnel metrics, session tooling.
  • CI/CD pipeline experience including front-end build tooling and deployment practices.
  • Experience building and maintaining component libraries or design systems.
  • Familiarity with server-side rendering (SSR), static site generation, or edge rendering approaches (Next.js, etc.) a plus.
  • Back-end awareness (RESTful services, APIs, BFF patterns) sufficient to collaborate effectively with server-side teams.

Education and Experience

  • BA/BS degree in Computer Science or related fields and 7+ years of experience OR 9+ years equivalent experience in software development
  • 2+ years of management experience leading and mentoring engineers on distributed teams
  • 5+ years of experience working in an Agile environment
  • Extensive experience and knowledge in OO design and implementation
  • Experience with leading enterprise-scale, production-worthy distributed systems development in the cloud (AWS preferred), including tools and processes
  • Ability to handle multiple competing priorities in a fast-paced environment
Benefits

Salary Range for California Residents Only: $170,360.00 to $230,000.00

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2026, 1 hour of sick pay accrual for every 30 hours worked, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees. 

About BlackHawk Network

Blackhawk Network Holdings, Inc. is a global financial technology company and a leader in connecting brands and people through branded value solutions. Blackhawk platforms and solutions enable the management of stored value products, promotions and rewards programs in retail, ecommerce, financial services and mobile wallets. Blackhawk’s Hawk Commerce division offers technology solutions to businesses and direct to consumers. The Hawk Incentives division offers enterprise, SMB and reseller partners an array of platforms and branded value products to incent and reward consumers, employees and sales channels. Headquartered in Pleasanton, Calif., Blackhawk operates in 26 countries. For more information, please visit blackhawknetwork.com, cashstar.com, hawkcommerce.com, hawkincentives.com or our product websites GiftCards.com, giftcardmall.com, GiftCardLab.com and OmniCard.com.
Learn more about BlackHawk Network
Size
3,000 employees
Industry
Founded
2001
NASDAQ

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