Crown Holdings

Manager I, Quality

Crown Holdings • $85K — $110K *
Owatonna, MN 55060In-Person
Food & Beverages
8 - 10 years of experience
2 months ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Quality Management Systems, Project Management, or a related engineering field.
  • Minimum of 10 years of hands-on experience in manufacturing with a focus on Quality Management Systems.
  • Strong communication skills for effective interaction at all levels of the organization.
  • In-depth knowledge of quality, food safety, and problem-solving tools (e.g., Control Plans, SPC, HACCP).
  • Proficiency in data analysis and root-cause investigations for implementing corrective actions.
  • Familiarity with compliance standards such as SQF, BRC, GFSI, or ISO.
  • Working knowledge of food can manufacturing processes.

Responsibilities

  • Lead problem-solving efforts on technical, quality, and food safety issues related to food can performance.
  • Oversee quality management at corporate level for designated plants in responsibility area.
  • Train Quality Managers and provide coverage for assigned facilities during transitions.
  • Ensure compliance with customer specifications, quality plans, and food safety policies.
  • Assist in managing customer complaints, recalls, and supplier claims.
  • Complete food safety-related documentation and customer requests.
  • Analyze process performance, conduct hazard analysis, and implement preventive measures.

Benefits

  • Travel requirements up to 50% to various manufacturing facilities.
  • Opportunity to influence and improve quality and food safety standards.
  • Professional development and growth opportunities within the company.
  • Engagement with cross-functional teams for strategic planning and system improvements.
Full Job Description
Job Description:

Location:

Mid-Atlantic or Midwest, near a major airport, or close to one of the facilities.

Massillon OH Crawfordsville IN Owatonna MN
Toledo OH Oshkosh WI Hanover PA

Dubuque IA Effingham SC

Position Overview:

The Sr. Manager, Total Quality provides expert-level quality assurance, continuous improvement, and food safety guidance to Crown's Food Manufacturing facilities. This role may have an emphasis on 2-piece can manufacturing, 3-piece can manufacturing, Sheet coating, and Coil coating.

Primary Responsibilities:
  • Provide problem-solving leadership on technical, quality, and food safety matters relating to food can and end performance
  • Provide Corporate Quality oversight of the designated plants within area of responsibility
  • Provide Quality Manager training and coverage of assigned facilities during transitions and/or absences
  • Ensure adherence to customer requirements, quality control plans, SQF (Safe Quality Food) requirements, and quality/ food safety policies
  • Aid plants in customer complaint responses, recalls, disposition of held product, and supplier claims
  • Complete food safety related customer questionnaires and documentation requests
  • Analyze process performance trends, conduct hazard analyses, identify corrective actions, and enact preventive measures within area of responsibility
  • Conduct audits and surveys of Crown facilities, suppliers, warehouses, and customers
  • Participate as the Quality subject matter expert on any steering committees involving assigned facilities or area of responsibility
  • Collaborate with other members of the Corporate Quality team as well as the company's Manufacturing, Engineering, and Technical Service divisions to develop and implement system improvements, strategic plans, process changes, studies and projects
  • Contribute to the update and development of quality and food safety procedures and policies
  • Travel requirement: 50%


Job Requirements

The ideal candidate would possess the following attributes:
  • Bachelor's degree, preferably in Quality Management Systems, Project Management or a related Engineering discipline.
  • Minimum ten (10) years hands-on experience in a manufacturing environment with proven Quality Management System oversight capability.
  • Effective verbal and written communication skills, whether face-to-face, via telephone, by email, or through formal correspondence
  • Strong interpersonal skills and the ability to professionally interact with all levels of plant personnel, company management, customers, suppliers, and auditors.
  • Thorough understanding of common quality, food safety, and problem-solving tools including Control Plans, SPC (Statistical Process Control), Process Capability, Pareto charts, Histograms, Gauge R&R, FMEA, HACCP, GMP's, Continuous Improvement and Lean Six Sigma principles
  • Proficiency in data interpretation, root cause investigations, problem solving, and corrective action implementation
  • Background in SQF, BRC, GFSI or ISO compliance and/or auditing
  • Working knowledge of manufacturing concepts related to the processes involved in the manufacture of food cans
  • Knowledge of external customer requirements, processes, and expectations preferred
  • Proficient in Microsoft Office (Outlook, Excel, Word, Power Point, and Teams)
  • Strong administrative, organizational, and leadership skills
  • Self-motivated and eager to take the initiative, with the ability to work effectively in a team setting and as an individual
  • Committed to on-going personal development and career growth
  • Must have a desire for achieving excellence in customer satisfaction, process and product quality and reliability

Physical Requirements
  • While performing the duties of this job, the associate is regularly required to sit, stand, walk, use hands, reach with hands and arms, and may be required to balance, stoop, kneel, crouch, or crawl.
  • The associate may lift and/or move up to 30 lbs.
  • Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.

Working Conditions
  • Will be required to perform job duties outside of the typical office setting in a plant environment as well as in an office.
  • While performing the duties of this job, the associate may be exposed to moving mechanical parts and vehicular traffic.
  • The associate may be exposed to a wide range of temperatures.
  • The noise level is frequently loud.

*Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

About Crown Holdings

Crown is a metal packaging technology. With operations in 41 countries employing over 21,900 people and net sales of $8.5 billion, they provide global breadth as well as regional expertise. They're also proud of their World-Class Performance standards and the innovations provided to the industry from their technology centers. Founded in 1892.

Crown Holdings Careers

Join the dynamic team at Crown Holdings, a global leader in packaging solutions, where innovation meets expertise in every can, bottle, and package we create. With a commitment to sustainability and excellence, Crown Holdings offers unparalleled job opportunities in an environment that fosters growth and leadership.

Work You’ll Do

At Crown Holdings, you’ll be part of a culture that values diversity and innovation. Our team is dedicated to developing solutions that not only meet but exceed the needs of our customers worldwide. Whether in engineering, marketing, finance, or manufacturing, every position at Crown Holdings contributes to our global success.

Explore Professional Growth and Development

Crown Holdings is not just a company; it's a place where careers are nurtured, and ambitions are realized. Our employees are provided with robust training programs and endless opportunities for professional growth through leadership development and skills enhancement initiatives.

Join Our Inclusive Team

We believe that our strength lies in our diversity. Crown Holdings is committed to creating a workplace where all employees can thrive. Our inclusive culture encourages teamwork and innovation, ensuring that everyone’s voice is heard and valued.

Internship and Employment Opportunities

Kickstart your career with Crown Holdings through our internship programs designed for students and recent graduates eager to make a mark in the packaging industry. These opportunities provide a platform to develop your skills, work on real projects, and network with industry leaders.

Benefits of Working at Crown Holdings

Choosing a career at Crown Holdings means more than just a job. Our employees enjoy a range of benefits designed to support their professional and personal lives, including health and wellness programs, competitive retirement plans, and comprehensive health insurance.

Hiring Process

Our hiring process is designed to identify and recruit the best talent. From the initial resume submission to the final interview, each step is an opportunity to showcase your skills and fit with Crown Holdings’ values and vision. We seek passionate, curious, and solution-driven team players who are ready to innovate and lead.

Stay Connected

Join the Crown Holdings team and be part of a company that is shaping the future of packaging. Search open positions that match your skills and interests on our Jobs page. We look for individuals who are ready to drive innovation and growth within the industry.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences.

Networking and Career Advancement

At Crown Holdings, networking and professional development are part of our everyday environment. We encourage our employees to connect, share, and learn from each other, fostering a community of growth and learning. Join Crown Holdings, where your career is an adventure in innovation, leadership, and growth. Explore the opportunities and discover how you can make a difference in the world of packaging.
Learn more about Crown Holdings
Size
26,000 employees
Market Cap
$9.8 billion
Industry
Food & Beverages
Net Income
$579 million
Founded
1892
5 Year Trend
+6.6%
Revenue
$11.5 billion
NASDAQ
CCK
* Ladders Estimates

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