Job Duties and ResponsibilitiesCandidates must be willing to participate in at least one in-person interview.As the strategic engine informing over 5,000 frontline employees, this leader bridges the gap between high-level instructional strategy and impactful corporate storytelling. The role solves the challenge of maintaining content consistency and effectiveness across diverse business units by orchestrating a modern ecosystem where AI-powered efficiency meets field excellence. Success involves scaling learning outcomes for Pay TV and Mobile Connectivity units while leading a hybrid team of designers through digital transformation.
What Success Looks Like (Objectives):- Empower a team of LX Designers to achieve operational excellence by applying advanced adult learning principles to high-priority business initiatives
- Drive field performance through the development of comprehensive, multi-channel training strategies that align directly with departmental OKRs for Pay TV and Mobile Connectivity
- Accelerate content production cycles by integrating Generative AI into team workflows for technical drafting and asset optimization
- Foster organizational alignment by partnering with executive leadership and HR to translate complex technical insights into cohesive, brand-aligned messaging
- Select and implement optimized instructional methodologies, such as microlearning and simulations, to maximize employee engagement and knowledge retention across the Oracle LMS
- Maintain rigorous brand stewardship by overseeing the quality of all departmental materials from technical job aids to executive-level updates
Skills, Experience and RequirementsCore Skills and Competencies (What you'll bring):- Advanced proficiency in the Articulate 360 Suite and Adobe Creative Cloud to produce high-end digital learning experiences
- Expertise in crafting persuasive narratives that resonate with both technical frontline staff and executive-level stakeholders
- Strategic AI literacy with the ability to leverage Generative AI for workflow personalization, data analysis, and creative content acceleration
- Critical experience managing complex, cross-functional projects from initial conception through performance evaluation in a fast-paced environment
- Analytical thinking skills used to define business problems and establish data-driven facts that lead to valid conclusions for continuous improvement
- A proven history of supervising and mentoring design teams to maintain high standards of quality and professional development
Minimum Requirements:- Minimum Education: Bachelor's Degree in Communications, Education, Marketing, or a related field
- Minimum Experience: 4 years of experience in Instructional Design, Corporate Communications, or Enablement, including at least 1 year of mentoring, supervisory or management experience
- Required Technical Skills:
- Articulate 360 Suite
- Adobe Creative Cloud
- Oracle Learning Management System (LMS)
Visa sponsorship not available for this role
Salary RangesCompensation: $72,350.00/Year - $103,400.00/Year
BenefitsWe offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
