Navy Federal Credit Union

Manager I Business Intelligence (Consumer Loan Operational Analytics)

Navy Federal Credit Union • $90K — $120K *
Vienna, VA 22182In-Person
Finance & Insurance
5 - 7 years of experience
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field or equivalent experience.
  • 5+ years in a similar role with at least 1 year in management.
  • Proven leadership ability in delivering BI insights and reports.
  • Strong analytical skills for interpreting data trends and solutions.
  • Effective relationship-building skills with internal clients.
  • Proficiency in documenting procedures and analytical findings.
  • Ability to identify and resolve operational challenges.

Responsibilities

  • Translate business needs into effective reporting strategies.
  • Lead analytics projects that aid in decision-making and performance monitoring.
  • Collaborate with leaders to set priorities and develop the BI roadmap.
  • Ensure data integrity and quality control in all reports.
  • Monitor team performance and manage project assignments.
  • Coach team members on data analysis and performance measurement.

Benefits

  • Regular working hours (Monday - Friday, 8:00AM - 4:30PM).
  • Two office location options in Vienna, VA and Pensacola, FL.
Full Job Description
Job Description

Manages a team of Business Intelligence Analysts responsible for developing dashboards, reports, and actionable insights. Oversees the development and delivery of complex operational and strategic reporting. Aligns Business Intelligence team initiatives with business goals and manages resources and talent to ensure team success.

Responsibilities

  • Translate business needs into reporting strategies and ensure alignment with functional objectives and actionable insights
  • Lead execution of reporting and analytics projects that support decision-making and performance monitoring
  • Collaborate with business leaders and cross-functional partners to define priorities and evolve the BI roadmap
  • Ensure data integrity, reporting standards, and quality control across all deliverables
  • Track team performance, assign projects, and evaluate capacity against business needs
  • Coach team on complex data analyses, root cause assessments, and operational performance measurement


Qualifications

  • Bachelor's degree in related field or equivalent combination of training, education and experience.
  • College/university degree and 5+ years work experience; 1+ years of management experience
  • Proven ability to lead a team of analysts in delivering actionable insights and reports that support business objectives
  • Strong analytical skills to interpret data trends and provide solutions to business challenges through data analysis
  • Effective skill in building relationships with internal clients, understanding their data needs, and delivering tailored BI solutions
  • Strong skills in documenting procedures, reports, and analytical findings to ensure transparency and repeatability of processes
  • Effective leadership in managing a team, driving performance to meet organizational goals
  • Ability to identify challenges and develop practical solutions that optimize team performance
  • Skill in managing daily operations with a focus on efficiency and productivity
  • Strong interpersonal skills for coordinating with team members and other departments
  • Commitment to empowering team members to take initiative and make decisions in their roles
  • Proficiency in setting goals and evaluating team performance to achieve business objectives


Desired Qualifications
  • Master's Degree in related field or equivalent combination of training, education and experience.


Additional Information

Hours:
  • Monday - Friday, 8:00AM - 4:30PM


Location:
  • 820 Follin Lane, Vienna, VA 22180
  • 5510 Heritage Oaks Drive, Pensacola, FL 32526


About Navy Federal Credit Union

Navy Federal Credit Union is a credit union that serves members of the military and their families. The credit union offers a range of financial products and services, including checking and savings accounts, loans, and credit cards. Navy Federal Credit Union was founded in 1933 and is headquartered in Vienna, Virginia. The credit union has more than 9 million members and operates more than 300 branches across the United States and around the world.
Learn more about Navy Federal Credit Union
Size
18,000 employees
Industry
Finance & Insurance
Founded
1933
* Ladders Estimates

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