Job Summary

This job is responsible for managing strategic direction and overseeing the build and deployment of functional systems and technology initiatives. It involves partnering with Centers of Excellence, leading requirement analysis, and ensuring the successful execution of projects. The role is crucial for enhancing employee experiences and aligning platform development with organizational strategies.

Job Description

Responsibilities:

• Managing relationships with business stakeholders to define product and technical requirements for system initiatives
• Leading analysis efforts to determine comprehensive business requirements
• Developing team members through strategic plans, recommended learning paths, and mentorship
• Overseeing the provision and review of business requirements and designs for system implementations
• Orchestrating build, test, and deployment activities for functional platforms
• Collaborating with key stakeholders to ensure a shared understanding and agreement on project deliverables
• Monitoring and communicating changes to agreed deliverables, escalating as necessary
• Recommending and executing functional platform enhancements in conjunction with stakeholders
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

AI Concepts, Business Process Implementation, Cross-Functional Teamwork, Human Resources (HR) Technology, Project Management, System Configuration, Workday Software

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 Years