Madison Square Garden Network

Manager, HR Business Partner

Madison Square Garden Network$83K — $125K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of HR management experience or related field.
  • Proven labor relations experience including contract negotiations and grievance management.
  • Strong knowledge of HR disciplines like performance management and compliance.
  • Ability to influence stakeholders at all organizational levels.
  • Excellent organizational and communication skills, with a focus on active listening.

Responsibilities

  • Serve as a strategic partner to leaders and employees to drive business objectives.
  • Implement consistent performance management practices that align with company values.
  • Provide guidance on complex employee relations and conflict resolution.
  • Administer grievance and labor relations processes in compliance with agreements.
  • Collaborate with HR Centers of Excellence to improve core HR processes and enhance employee experience.

Benefits

  • Robust resources for employee growth and career development.
  • Flexible availability to meet business needs, including off-hours as needed.
  • Focus on upskilling employees' talents and strengths for career advancement.
Full Job Description
The Manager, HR Business Partner (HRBP) will play an essential role in driving operational excellence by aligning HR strategies with business objectives for Sphere Venue Operations and other business units. The Manager partners closely with business leaders to deliver scalable and creative HR solutions that augment efficiency, support employee performance and enhance the overall employee experience. This role will report to the Director HRBP and will lead business partners to drive key initiatives across performance management, employee relations, compliance, and workforce analytics, while collaborating with HR Centers of Excellence (COE) to streamline processes and ensure consistent, high-impact support throughout the employee lifecycle.

What will you do?
• Serve as a trusted strategic partner to leaders and employees by providing proactive human resources guidance that drives business objectives, strengthens organizational effectiveness, and fosters a high performing and inclusive culture.
• Practice proactive and progressive human resource management while prioritizing time sensitive business needs and executing accordingly.
• Partner with leaders to implement consistent performance management practices that align with company values, clarify expectations, and strengthen organizational accountability.
• Provide knowledgeable, interactive and prompt counsel on complex employee relations issues, conflict resolution, organizational design/structure and critical employee lifecycle moments to support a productive and sustainable high-performing workplace culture.
• Partner with leadership and business support teams to administer grievance and labor relations processes, providing guidance on contract interpretation, issue resolution, and compliance with collective bargaining agreements.
• Ensure accuracy and integrity of employee data by driving consistent follow-through, process adherence, and productivity through HR administrative support.
• Collaborate with HR Centers of Excellence (COE) to embed innovation, efficiency, and simplification into core HR processes, proactively identifying and implementing improvements that elevate the employee experience.
• Partner with COEs in compensation, benefits, employee relations and services, talent acquisition, communications, and learning & development to deliver seamless support across all phases of the employee lifecycle for designated business divisions.
• Leverage and activate HR data and analytics to uncover insights, inform decisions, and support ongoing business performance and workforce planning.
• Develop and maintain in-depth knowledge of employment laws and internal policies, ensuring compliance and consistency across supported business areas.
• Optimize efficiencies and streamlined efforts to drive and implement change and support a strong infrastructure.
• Drive employee engagement, onboarding, and retention strategies to enhance the employee experience and support organizational success.
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site

What do you need to succeed?
• 5+ years of experience in Human Resources management or related field of work
• Demonstrated resilience and adaptability in fast-paced, high-pressure environment, effectively partnering with leaders to navigate complex employee matters and evolving business priorities.
• Knowledge of HR disciplines including performance management, employee relations, talent development, compensation, compliance, and change management.
• Demonstrated labor relations experience, including interpreting and administering collective bargaining agreements, managing union relationships, participating in contract negotiations, handling grievances, and ensuring compliance with applicable labor laws
• Capable of influencing at all levels, building trust with stakeholders and maintaining confidentiality.
• Adept at relationship-building, collaboration, and conflict resolution.
• Strategic thinker with a proven ability and interest for hands-on execution
• Approachable and thoughtful collaborator with the ability to inspire employees at all levels into action; empathetic and a strong sense of self-awareness
• Comfortable working autonomously and able to demonstrate proactivity in identifying and addressing potential challenges and implementing timely and effective remedial action
• Proven ability to multi-task and prioritize in a fast paced, dynamic environment
• Demonstrates integrity, tact, diplomacy and a commitment to company values and mission in addition to key HR guiding principles.
• Strong verbal, non-verbal and written communication skills. Effective active listening skills.
• Excellent organizational skills and attention to detail.
• Strong experience in developing and executing effective change management strategy.
• Thorough knowledge of employment-related state and federal laws and regulations.
• Proficient with Microsoft Office Suite or related software.

Special Requirements
• Flexible availability to accommodate business needs (may include nights, weekends, and holidays)
• Occasional travel to venues and various office locations as needed.

#LI- Onsite

Pay Range

$83,000-$125,000 USD

At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

About Madison Square Garden Network

Madison Square Garden Network is an American regional sports network that is primarily owned by the Madison Square Garden Company, with a minority stake held by Charter Communications. The network primarily serves the New York City metropolitan area, with additional coverage in other parts of New York State, as well as New Jersey and Connecticut. The network broadcasts a wide range of sports events, including games featuring the New York Knicks and New York Rangers. Madison Square Garden Network was founded in 1969 and is headquartered in New York, New York.
Learn more about Madison Square Garden Network
Size
1,000 employees
Industry
Founded
2015

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