Job Posting Title:
Manager, Healthcare Applications

Requisition Number:


Department Name:
Director, Healthcare Applications

Work Location:
Remote-KY

Grade Level:
13

Type of Position:
Regular

Position Time Status:
Full time

Equivalency Link

https://hr.uky.edu/employment/working-uk/equivalencies

Shift:
Day (United States of America)

Job Description:
Job Summary

Responsible for managing the daily operations and support of healthcare applications, including EHR and related clinical and business systems. Provides leadership to application analysts and project staff to ensure effective system performance, optimization, and user satisfaction. Coordinates application upgrades, configurations, and enhancements in alignment with organizational standards, regulatory requirements, and departmental goals. Collaborates with clinical, operational, and IT stakeholders to deliver reliable, compliant, and cost-effective application solutions.

Essential Functions
• Provides leadership and direction to application teams, ensuring priorities are met and service-level expectations are achieved.
• Oversees application lifecycle activities including configuration, testing, upgrades, and vendor-supported patches.
• Coordinates project tasks, timelines, and deliverables in support of clinical and operational initiatives.
• Ensures application enhancements and changes align with organizational standards, security practices, and regulatory compliance.
• Collaborates with clinical and business stakeholders to gather requirements, evaluate solutions, and resolve complex application issues.
• Monitors performance metrics, customer feedback, and operational reports to identify improvement opportunities.
• Guides application teams in implementing workflow improvements that increase efficiency and usability.
• Manages vendor relationships for application support, licensing, and escalation of critical issues.
• Participates in governance activities related to application review, prioritization, and decision-making.
• Contributes input for departmental budgets, resource planning, and cost management for application services.
• Performs other duties as assigned.

Education Requirement: Bachelor's degree

Experience Requirement: 4-5 years of experience

An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.

Certifications & Licensures: N/A

Working Conditions

A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (< 10% of the time)

B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never

C. Standing or walking with objects up to 10lbs: 3. Intermittent (10% - 50% of the time)

D. Standing or walking with objects up to 25lbs: 2. Occasional (< 10% of the time)

E. Sitting at computer workstation for extended periods: 4. Regular (> 50% of the time)

F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 1. Never

G. Repetitive motion: 4. Regular (> 50% of the time)

H. Working at heights above 4 feet: 1. Never

I. Working in confined spaces: 1. Never

J. Risk of injuries from use of equipment on the job: 1. Never

K. Job-related travel: 2. Occasional (< 10% of the time)

L. Loud noises: 1. Never

M. Temperature extremes: 1. Never

N. Hazardous chemicals and fumes including waste: 1. Never

O. Radiation: 1. Never

P. Burns: 1. Never

Q. Cuts/Punctures: 1. Never

R. Bloodborne/airborne pathogens: 1. Never

S. Recombinant DNA or viral vectors: 1. Never

T. Combative/violent people: 1. Never

U. Animal handling (including carcasses): 1. Never

V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

Physical Demands

This position requires regular sitting at a computer workstation for extended periods of time; regular performance of tasks with repetitive motions (such as typing or data entry); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, and/or pulling of objects weighing up to 50 pounds. IT