Position SummaryThe
Manager - Health and Wealth leads teams responsible for delivering high-quality implementation and service experiences across ADP's Wealth business, with a primary focus on our
401(k) MEP retirement plan. This role oversees the successful onboarding and conversion of retirement plans, ensuring operational excellence, regulatory compliance, and strong partnerships with advisors and vendors.
Key Responsibilities- Lead and develop teams responsible for end-to-end 401(k) implementation and plan conversions
- Ensure implementations are delivered on time, within scope, and aligned with service and quality standards
- Serve as an escalation point for complex client, advisor, or implementation issues
- Drive process improvement, standardization, and scalability across implementation workflows
- Partner with recordkeepers, custodians, investment providers, and internal stakeholders to ensure seamless delivery
- Ensure compliance with ERISA and applicable retirement plan regulations
- Support business growth by partnering with Sales, Product, and Strategy teams on new and enhanced offerings
Experience:- People leadership experience necessary
- 3-5 years of directly related experience in 401(k) implementation and plan conversions
- Ability to attend Leadership meetings and Summit once or twice a year
Preferred experience:- Other Education requirements RPA, CEBS, QKA, NIPA, ERPA
- Bachelors degree preferred
