Manager, Health Records

Pembroke

$221K — $248K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Three-year Diploma in Health Information Management or Health Sciences
  • Minimum of three years of experience in healthcare or related field
  • At least one year of formal supervisory experience
  • Effective oral and written communication skills with diverse stakeholders
  • Experience working with unionized environments and contracts

Responsibilities

  • Manage all aspects of hospital health records information service
  • Oversee patient admitting and registration services
  • Ensure compliance with legislation regarding documentation and record keeping
  • Coordinate telecommunications and mail delivery to the hospital
  • Implement initiatives for continuous quality improvement

Benefits

  • Inclusive work environment
  • Opportunity for continuous learning and improvement
  • Supportive team culture focused on patient and employee safety
  • Commitment to diversity and equal opportunity
  • Bilingualism preferred, enhancing communication within the community
Full Job Description
Job Number:

J0226-0095

Job Title:

Manager, Health Records

Job Type:

Permanent Full Time

Job Location:

Pembroke, ON

Job Category:

Management

Vacancy Type:

Replacement

# of Open Positions:

1

Department:

Health Records / Patient Information

Union Group:

Non-Union

Date Posted:

February 9, 2026

Closing Date:

August 31, 2026

Salary:

$106,353.00 - $119,203.50/Hour

Job Level:

3

Hours/week:

37.5

Shift(s):

Monday to Friday, Days

FTE:

1

Site:

Main Hospital

Travel Required:

Some

Internal ID:

N-8-26

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The Manager of Health Records, Admitting and Patient Registration is responsible for managing all aspects of the hospital's health records information service, transcription services, patient admitting and registration services and for overseeing the delivery of telecommunications and mail to the hospital in accordance with legislation. The Manager is responsible for all aspects of health record lifecycle management.

REQUIREMENTS:
  • Minimum of a three (3) year Diploma in Health Information Management or Health Sciences
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements
  • Experience working as a Chief Privacy Officer, Freedom of Information Officer considered an asset
  • Minimum three (3) years of experience in health care or related field
  • Minimum of one (1) year of formal supervisory experience
  • Demonstrated ability to communicate effectively and with respect in an oral and written format with patients, public, colleagues and other health disciplines
  • Demonstrated effective critical thinking and problem solving skills
  • Demonstrated effective teambuilding and coaching skills
  • Demonstrated commitment to patient and employee safety
  • Experience working with unions and union contracts
  • Demonstrated knowledge of the Occupational Health and Safety Act
  • Demonstrated understanding of formal and informal systems in an organizational environment
  • Demonstrated experience in continuous quality improvement
  • Valid class G driver's license required
  • Proficient in the use of a variety of computer software programs including Microsoft Word, Excel, Powerpoint
  • Must have demonstrated ability to meet the attendance standards of the Hospital
  • Embodies the LEAN ideology by actively and continually seeking opportunities for continuous improvement.
  • Bilingualism preferred (French/English)

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