Arthrex

Manager, HCP Engagement (remote)

Arthrex$100K — $170K *
US-AnywhereRemote in Naples, FL
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 7+ years in HCP engagement or compliance-related functions
  • Experience in Legal, Finance, Compliance, Risk Management, or Internal Audit
  • Preferably managed direct reports
  • Preferred experience in healthcare, life sciences, or biotech industries

Responsibilities

  • Lead HCP engagement teams to ensure compliance in consultant engagement processes
  • Manage the HCP Needs Assessment and coordinate annual service requirements
  • Support overall HCP engagement processes and continuous improvement projects
  • Collaborate with internal units on HCP consulting relationships
  • Conduct fair market value assessments for global engagements
  • Track HCP consulting service modifications and documentation
  • Oversee HCP due diligence, ensuring compliance and necessary communication

Benefits

  • Medical, Dental and Vision Insurance
  • Company-Provided Life Insurance
  • Matching 401(k) Retirement Plan
  • Annual Bonus
  • Tuition Reimbursement Program
  • Paid Time Off
  • Employee Assistance Provider (EAP)
Full Job Description
RequisitionID: 64120Title:Manager, HCP Engagement (remote)Division:Arthrex, Inc. (US01)Location:RemoteSalary Range:Salary Minimum:$100,000.00Salary Maximum: $170,000.00
**This position is based in Naples, FL. Remote optional for the right candidate. If remote, travel required to Naples headquarters quarterly for 1 week**

Arthrex is a global medical device company and leader in orthopedics medical education. With a corporate mission of Helping Surgeons Treat Their Patients Better™, Arthrex has pioneered the field of arthroscopy and develops more than 1,000 innovative products and procedures each year that support all aspects of orthopedics. The Risk Management & Compliance department is based in Naples, Florida and includes a team of varied compliance, risk management, audit and legal professionals. Arthrex is actively searching for a Manager of HCP Engagement to join the Risk Management & Compliance team.

Main Objective:

Manage and support global Arthrex Health Care Professional (HCP) engagement: including supporting the global needs assessment, consultant selection and engagement, fair market value (FMV) analysis, and consultant compensation/reimbursement. This role reports to the Manager, Global HCP Engagement & Transparency Reporting.

Essential Duties and Responsibilities:
  1. Lead the HCP Engagement teams responsible for managing Arthrex's overall HCP consultant engagement processes to ensure compliance.
  2. Lead, manage and coordinate processes related to the HCP Needs Assessment process, including coordination with business units to determine and present annual need for HCP consultant services and individual HCP engagement.
  3. Support and manage overall processes related to HCP interactions and work on related continuous improvement projects.
  4. Work closely with other internal business units to support overall management of the HCP consulting relationships.
  5. Manage fair market value assessment for global HCP consultant engagement.
  6. Maintain and enhance the process for tracking of all consulting services provided under the business units Needs Assessment as well as any modifications.
  7. Manage the HCP due diligence process to include communication with internal business and HCP consultant; collect, review, and verify required documentation and screening requirements.
  8. Collect, review, and verify payment documentation, and approve consultant electronic invoices and expense reports for HCP consultants.
  9. Facilitate issue resolution related to contracts and payments in a timely manner.
  10. Train HCP consultants and employees on systems and processes to ensure compliant interactions.
  11. Develop and manage implementation of policies, procedures and processes related to HCP engagement processes.
  12. Coordinate with Compliance Auditing & Monitoring functions to provide periodic Arthrex HCP engagement data analysis, including comparison of needs assessment data to actual use, reviewing issues with relevant business units, and working with Arthrex internal and external personnel to resolve identified issues.
  13. Support global transparency reporting processes and initiatives as needed.
  14. Support activities and initiatives of the Risk Management & Compliance Department as needed.
  15. Ensure compliance within functional area and support the compliance objective of the organization as a whole.


Knowledge and Skills:
  • In-depth understanding of:
    • Foreign Corrupt Practices Act (FCPA)
    • Anti-Kickback Statute
    • AdvaMed, PhRMA, OIG guidelines, PDMA, and other healthcare compliance frameworks
  • Business process development and internal controls
  • HCP engagement lifecycle: needs assessment, FMV, contracting, and payment
  • Strong leadership and team management
  • Excellent verbal and written communication
  • Project management and cross-functional coordination
  • Analytical, organizational, and problem-solving skills
  • Training development and delivery
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint)


Education/ Experience:
  • Bachelor's degree required
  • 7+ years in HCP engagement or compliance-related functions
  • Experience in Legal, Finance, Compliance, Risk Management, or Internal Audit
  • Experience managing direct reports preferred
  • Healthcare, life sciences, or biotech industry experience preferred


Machine, Tools, and/or Equipment Skills:

Intermediate (or better) level of proficiency in MS Office suite, including MS Excel, MS Word, and PowerPoint

Arthrex Benefits
  • Medical, Dental and Vision Insurance
  • Company-Provided Life Insurance
  • Voluntary Life Insurance
  • Flexible Spending Account (FSA)
  • Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
  • Matching 401(k) Retirement Plan
  • Annual Bonus
  • Wellness Incentive Program
  • Gym Reimbursement Program
  • Tuition Reimbursement Program
  • Trip of a Lifetime
  • Paid Parental Leave
  • Paid Time Off
  • Volunteer PTO
  • Employee Assistance Provider (EAP)
  • Eligible for discretionary Long Term Incentive program


All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.

Making People Better at Arthrex

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Job Details

Date: Oct 3, 2025

Requisition ID: 64120

Salary Range:

Job title: Manager, HCP Engagement (remote)

Arthrex

Location:

About Arthrex

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. The company's mission is to help surgeons treat their patients better, and the company accomplishes this by providing innovative products and surgical procedures that help surgeons achieve better clinical outcomes. Arthrex has a wide range of products, including devices for sports medicine, foot and ankle, hand and wrist, shoulder and elbow, and orthobiologics. The company also offers medical education programs and resources to help surgeons stay up-to-date with the latest surgical techniques and technologies.
Learn more about Arthrex
Size
14,000 employees
Industry
Net Income
$500 million
Founded
1981
5 Year Trend
+15%
Revenue
$2.3 billion

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