General Motors

Manager, GMNA Order Fulfillment - Volume Planning & Allocation

General Motors • $110K — $130K *
Warren, MI 48089Hybrid
Manufacturing & Automotive
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 7+ years of management experience in order fulfillment operations or related areas
  • Experience with GM applications such as Order Workbench and VOM
  • Proficient in Microsoft Excel for data analysis and reporting
  • Valid driver's license in accordance with state requirements

Responsibilities

  • Lead the Volume Planning & Allocation team across regions including U.S., Canada, and Export
  • Determine and balance shipment volumes into designated cycles and STMI volumes
  • Calculate and finalize retail estimated shipment volumes in collaboration with key stakeholders
  • Manage production risks, build-out, and launch communications
  • Oversee planning calendars and historical records, including handling time-sensitive data requests
  • Support allocation challenges and legal compliance through STMI process leadership
  • Represent the Allocation team in cross-functional meetings and support IT projects

Benefits

  • Hybrid work arrangement with flexible reporting
  • Potential relocation benefits
  • Opportunity to work with cross-functional teams and develop team members
  • Involvement in significant projects impacting vehicle allocation strategy
Full Job Description

Job Description

Work Arrangement

This role is categorized as hybrid. The successful candidate is expected to report to GM Warren Global Technical Center three times per week, or as dictated by business needs.

The Role

The GMNA Order Fulfillment Manager, Volume Planning & Allocation, is responsible for leading the processes that translate production availability, dealer demand, and business priorities into executable vehicle allocation plans across the dealer networks in the United States, Canada and Export markets. This role brings together volume planning, consensus processes, STMI, Port Consensus, and Fulfillment Center activity. It also partners closely with GM Fleet, Field teams, Marketing, GMIT, GM Legal, and Demand Supply/Scheduling to support effective Order Fulfillment execution. The ideal candidate should bring experience working with GM divisions, field organizations, dealer operations, or related areas to help connect business needs with practical allocation solutions.

What You’ll Do

  • Lead the Volume Planning & Allocation team and maintain common U.S., Canada, and Export business processes for Estimated Shipments, Consensus, Variance Resolution, and Port Consensus.

  • Determine split of current Consensus month’s estimated shipments into Cycle 1 and Cycle 2, and all STMI volumes. Equalize the estimated shipment volumes in each cycle to the extent possible.

  • Calculate order requirements for the current and three subsequent Consensus months, partnering with Order Fulfillment Scheduling, and executive leadership to determine final U.S. and Canada retail estimated shipment volumes by allocation group.

  • Manage build-out, start-up, launch, controlled allocation, production risk communication

  • Manage planning calendars, consensus tracking, historical records, and related requirements; some weekend and late-night work may be required to support time-sensitive data and communications.

  • Lead the STMI process and support Legal allocation challenges and state legislation through analysis, documentation retention, audit support, and maintenance of the ILM Record Identification Matrix.

  • Represent the Allocation team in Launch, Vertical, EV Future Retail, and other cross-functional meetings; support IT portfolio submissions, system development projects, user acceptance testing, and sustainable process and technology improvements.

  • Lead and develop the team in a hybrid environment, including training, staffing, communications, business continuity, compliance, access validation, and a professional workplace culture.

Your Skills & Abilities (Required Qualifications)

  • 7+ years of management or demonstrated leadership experience in order fulfillment operations, GM divisions, Field organizations, dealer operations, or related business areas.

  • Experience with GM applications such as Order Workbench, VOM, POMS, and SPA.

  • Proficiency in Microsoft Excel, including data analysis, reporting, and visualization tools.

  • Must possess and maintain the ability to legally operate a motor vehicle in accordance with the licensing requirements of the states in which work is performed

What Will Give You A Competitive Edge (Preferred Qualifications)

  • MBA or equivalent work experience.

  • Ability to work through complex problems under tight deadlines.

  • Strong organizational, time-management, decision-making, critical-thinking, and analytical skills.

  • Strong written, oral, and presentation communication skills.

  • Strong knowledge of GM products and customer requirements.

  • Strong ability to collaborate effectively with business partners at all levels.

  • Ability to ask critical questions and hold stakeholders accountable for deliverables within a multiple-stakeholder model.

  • Appropriate interpersonal styles and communication methods to work effectively with business partners at all levels.

  • Ability to work independently and take initiative.

  • Experience with GM divisions, field organizations, dealer operations, or related areas is beneficial; strong operational, analytical, leadership, and cross-functional collaboration skills are encouraged.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. This job may be eligible for relocation benefits.

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

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Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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