Manager, Global Production Management

Sumitomo Mitsui Financial Group, Inc. • $165K — $170K *
Jersey City, NJ 07305In-Person
Information Technology
5 - 7 years of experience
3 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT or related field, plus 5 years experience in system management.
  • Experience in managing multi-tiered technical environments.
  • Expertise in network engineering and IT operations in enterprise settings.
  • 3-year bachelor's degree is accepted.

Responsibilities

  • Plan, initiate, and manage IT projects.
  • Supervise a team of engineers in day-to-day operations and system management.
  • Ensure timely system availability and alert response through the correct allocation of support teams.
  • Verify the production environment's integrity for business application access.
  • Act as the escalation point for complex operational and customer service issues.
  • Lead functional initiatives for both short and long-term objectives.
  • Maintain business continuity with strict adherence to guidelines and deadlines.

Benefits

  • Eligible for an annual discretionary incentive award.
  • Hybrid workforce model allows remote work flexibility.
  • Comprehensive benefits package offered to employees.
Full Job Description


Role Objectives

  • Plan, initiate, and manage information technology projects.
  • Supervise and guide a team of engineers who perform the day to day work, have responsibility for the system operation management, make systems available at the correct time, respond to alerts that are generated by systems and ensure that the work to address the alerts are allocated to the correct support team and resolved, and monitor the systems environment to prevent system issues. Review and verify the integrity of the production environment to ensure business units have access to business applications.
  • Act as owner of the process which verifies the technical infrastructure is working properly.
  • Serve as a high level point of escalation for complex operations and customer service issues and is responsible for the resolution.
  • Lead short and long-term functional initiatives.
  • Ensure business continuity under all conditions with strict adherence to established guidelines and deadlines.
  • Serve as tactical point of contact for internal and external auditors, regulators and investigators.


* Hybrid remote work is permitted.

Qualifications and Skills

  • Bachelor's degree in information technology, or a related field plus 5 years of experience in system management.
  • Experience must include the following: managing multi-tiered technical environments; and network engineering and IT operations in an enterprise environment.
  • Employer will accept 3-year bachelor's degree.


The role is eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

For benefit information, please see the Careers page

SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

About Sumitomo Mitsui Financial Group, Inc.

Sumitomo Mitsui Financial Group, Inc. Careers

There has never been a more opportune time to join the dynamic team at Sumitomo Mitsui Financial Group, Inc. (SMFG)—a leading force in the financial services industry recognized for its leadership in innovation and diversity.

Explore Job Opportunities

Sumitomo Mitsui Financial Group, Inc. offers a plethora of job opportunities that cater to a variety of skills and interests. The company is renowned for its commitment to professional growth and leadership development, making it an ideal environment for ambitious individuals looking to advance their careers.

Experience Professional Growth

At SMFG, career advancement is not just a possibility but a priority. The company supports its team members with extensive training programs, including leadership development and diversity training, ensuring that every employee has the tools and knowledge necessary to succeed.

Join a Diverse and Inclusive Team

Diversity and inclusion are at the core of the company culture at Sumitomo Mitsui Financial Group, Inc. With a global team that values unique perspectives and fosters a collaborative and inclusive environment, SMFG is a place where everyone can thrive.

Internship Programs

For those starting their career journey, SMFG offers internship programs that provide a robust foundation in the financial sector. Interns gain invaluable experience, working alongside seasoned professionals and engaging in projects that offer real-world applications of their studies.

Benefits and Culture

Sumitomo Mitsui Financial Group, Inc. is dedicated to not only attracting but also retaining top talent by offering competitive benefits that enhance both personal and professional life. The company culture promotes work-life balance, employee well-being, and continuous learning.

Innovative Work Environment

Innovation is a key driver of SMFG’s success. Employees are encouraged to bring forward-thinking ideas to the table and are provided with the resources to transform these ideas into actionable solutions that drive the financial industry forward.

Networking and Career Development

Networking opportunities within SMFG are abundant. Employees are encouraged to connect with colleagues and industry leaders through various platforms and events, enhancing their professional network and opening doors to myriad career opportunities.

Apply for a Position

Sumitomo Mitsui Financial Group, Inc. is actively hiring and looking for talented individuals who are passionate, curious, and driven. Explore open positions that match your skills and interests on the SMFG careers page.

Stay Connected with SMFG Careers

Keep up to date with the latest career tips, industry insights, and company news from Sumitomo Mitsui Financial Group, Inc. Subscribe to receive updates and stay informed about new job openings and employment trends.

Prepare for Your Interview

Aspiring to join SMFG? Prepare your resume to reflect your best self and gear up for the interview process where you can showcase your skills and passion for finance and innovation.

Career Opportunities Await

At Sumitomo Mitsui Financial Group, Inc., the potential for professional development and personal growth is limitless. Discover the exciting and rewarding career opportunities that await at SMFG, where every position contributes to the company’s global success and leadership in the financial industry.
Learn more about Sumitomo Mitsui Financial Group, Inc.
Industry
Finance & Insurance
* Ladders Estimates

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