The Manager, Global Business Communications is a strategic leader responsible for translating business priorities into clear, compelling communications that drive associate understanding, engagement, and alignment. Reporting to the Senior Manager, Corporate Communications & Employer Brand, this role provides communications counsel to leaders across the company, leads a team of Business Communications Managers, and ensures consistent messaging that advances organizational priorities and business objectives.
Essential Duties and Responsibilities:- Serve as a strategic partner to the business translating strategy and business priorities into clear, compelling messages that inform and inspire associates.
- Lead, develop, and coach a team of Business Communications Managers, fostering strategic thinking, strong business partnership, and communications excellence across the function.
- Drive the development and governance of enterprise and functional message frameworks that ensure communications are consistent, aligned to business priorities, and reinforce organizational goals.
- Oversee companywide business communications, including executive and financial communications, leadership content, and the strategic optimization of content across channels.
- Lead crisis and issues communications, providing decisive counsel and clear, timely messaging that safeguards the organization's reputation.
- Lead alignment between internal and external communications to deliver a unified corporate voice across associate and external channels.
- Lead communications strategy for associate content on company social media channels. Create content pipeline and drive the team to execute.
- Establish and monitor communication metrics to evaluate effectiveness, provide insights to leadership, and inform continuous improvement in partnership with the Channel and Operations team.
- Establish performance expectations and accountability for Business Communications Managers in the areas of:
- Strategic business partnership and communications counsel
- Proactive application of audience insights and communications best practices
- Message architecture, key message development, and governance
- Measurement and continuous improvement of communications effectiveness
- Partner with international sites to ensure communications are globally aligned while enabling appropriate regional relevance and market-specific needs.
- Develop and manage content development vendors in support of communications efforts.
- Build and maintain relationships with key stakeholders to facilitate effective communication and engagement
Leadership Responsibilities
- Partner with leadership and across peer managers to:
- Align and engage team to company vision, values and EVP/CVP
- Coach and develop associates and hold them accountable to goals and expectations, relative to their roles
- Inform future talent needs and develop plans to meet the needs of a changing landscape.
- Ensure respective strategies and initiatives are holistic and/or complementary, prioritized, make the best use of the team's available resources, and position us for maximum outcomes
- Share insights, key messaging, and strategic decisions
- Identify and support operational and process improvements
- Build organizational capability by developing talent pipelines, succession plans, and leadership readiness within the communications function.
- As a leader, you are expected to know, enforce, and appropriately escalate all Swagelok associate policies.
Approximate # of direct reports: 4
Approximate Travel required: up to 5%
Competencies : The following competencies are critical to success in this role: collaboration, managing complexity, planning and aligning, influence, enabling change, and developing talent.
Education and Work Experience Requirements: - A four-year college degree is preferred, with emphasis on communications, marketing, advertising or business management.
- 10+ years of experience as a major contributor in a functional area with leadership experience included
- Excellent judgment and ability to plan and align to vision. Proven ability to identify, evaluate, and rank business opportunities to maximize communications' impact.
- Expertise in corporate communications, including content and channel strategy. Up-to-date, holistic knowledge of communications best practices.
- Advanced problem-solving abilities and abilities to design procedures to enhance operations.
- Strong writing and presentation skills with strong command of influence and active listening competencies. Ability to interface and effectively engage with senior management.
- Ability to organize and handle multiple projects through varying stages of development and approval, both independently and through the work of associates and agency partners.
Working conditions and/or Physical Requirements: - Working conditions associated with normal office environment.
- Ability to operate standard office equipment (e.g., computer, telephone, copier, printer, etc.).
- Ability to effectively communicate in both small and large groups and settings.
- Ability to traverse between multiple locations in Ohio and Pennsylvania as needed.
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
Swagelok provides a comprehensive package of valuable benefits called Total Rewards focused on health and wellness, compensation, retirement planning, and supplemental rewards.
To apply:
1. Click 'Apply Now' to the role of interest, upload your resume and complete the application.
2. Those that match our qualifications will be contacted to schedule a phone interview.
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