Manager, Formula/Milk Technician

Nemours Children's Health • $80K — $100K *
Wilmington, DE 19805In-Person
Healthcare
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Nutrition and Dietetics required
  • Preferred Registered Dietitian (RD/RDN) credential
  • Licensed Dietitian/Nutritionist (LDN) in Delaware, if applicable
  • OR: International Board-Certified Lactation Consultant (IBCLC) with relevant experience
  • Minimum one (1) year of experience required
  • American Heart Association BLS Certification required
  • Previous supervisory experience strongly preferred

Responsibilities

  • Oversee preparation and delivery of human milk and formula to ensure safety and effectiveness
  • Coordinate production schedules based on staffing and workload projections
  • Supervise technicians to ensure compliance with preparation standards and troubleshoot service issues
  • Maintain aseptic technique and sanitation in the formula room area
  • Track inventory levels and manage resources effectively
  • Perform routine audits for compliance with safety regulations
  • Participate in hiring, training, and competency maintenance of staff
  • Help establish and adhere to departmental budgets and strategic goals

Benefits

  • Comprehensive health, life, dental, and vision insurance
  • 403B with employer match
  • Licensure, CME, and dues allowance
  • Eligibility for Public Service Loan Forgiveness
  • Competitive annual incentive compensation based on performance
Full Job Description
Job Description

Nemours is seeking a Manager, Formula/Milk Technician (Full-Time), to join our Nemours Children's Health team in Wilmington, DE.

This position is responsible for: Oversight of the preparation, distribution, inventory, record keeping and ordering of all patient formula, maternal human milk, and fortified and/or pasteurized donor milk in collaboration with the Clinical Nutrition team. This role ensures specialized nutrition services meet the highest standards of safety, accuracy, and patient-centered care for vulnerable pediatric and neonatal populations. The Formula/Human Milk Room Manager oversees the day-to-day operations of the formula/milk processes, ensures adherence to standards, develops systems and processes, supervises personnel, and coordinates with other disciplines and departments to achieve the mission and goals of the department in collaboration with the Director, Clinical Nutrition Services.

Responsibilities include but are not limited to the following:
  • Oversight of all activities associated with preparation and delivery of human milk, pasteurized donor human milk, and formula by establishing processes to provide optimal nutrition support to patients that is safe, cost effective, and appropriate.
  • Coordinate production schedule based on projected staffing patterns and workloads.
  • Supervise the formula and human milk room technicians in completing daily duties ensuring accuracy, technique, and productivity. Identify and resolve milk and formula room service problems and function in the role of formula and milk technician when necessary.
  • Follow the standards of formula preparation as described in the Academy of Nutrition and Dietetics "Infant and Pediatric Feedings: Guidelines for Preparation of Human Milk and Formula in Health Care Facilities".
  • Recognize age-related factors that may contribute to formula choices. Recognize and interpret instructions for changes in formula and milk orders.
  • Maintain aseptic technique during formula/milk preparation and delivery. Maintain sanitation in formula room area.
  • Inventory and maintain sufficient formula/milk/supplies stock. Track purchases and seek opportunities for effective management of formula/milk room resources. Communicate with formula representatives as needed to maintain stock. Oversee reimbursement of unusable formula.
  • Remain knowledgeable of HIPAA, TJC, CMS and OSHA safety regulations and perform routine internal audits to ensure compliance. Monitor strict adherence to infection control, HACCP guidelines and sanitation regulations to prevent cross contamination.
  • With the Director, Clinical Nutrition, participate in interviewing and hiring process of milk/formula room staff. Oversee training of new milk/formula technicians. Maintain competencies of formula/milk room staff.
  • With the Director, Clinical Nutrition, establish and manage team performance goals for formula/milk technicians. Monitor day-to-day operations to assure adherence to regulatory requirements and Nemours policies and procedures. Monitor, investigate, and analyze formula/milk variances via incident report system.
  • With the Director, Clinical Nutrition, establish the departmental budget and is accountable for adhering to the financial management of these budgets. Participates in departmental strategic planning. Assists with budget preparation annually, reviews compliance at established intervals. Oversee product use and allow for billing of donor milk and donor milk additives. Oversee equipment function and repairs; participate in capital budget requests
  • Support those concepts and philosophies of patient and family centered care. Participates in building a culture where all associates focus efforts on discovering and meeting patient needs and expectations in a manner that provides satisfaction for the family and enhances superior clinical and service outcomes. Adheres to Nemours Standards of Behavior.
  • Fulfills continuing education requirements to maintain registration through the Academy of Nutrition and Dietetics (AND) as a Registered Dietitian (RD), State Licensure, and additional specialty certification (CNSC, CSP, etc.), as applicable

Job Requirements
  • Bachelor's Degree in Nutrition and Dietetics required.
  • Registered Dietitian (RD/RDN) credential through the Academy of Nutrition and Dietetics preferred.
  • Licensed Dietitian/Nutritionist (LDN) in Delaware, when applicable to the profession.
  • OR: International Board-Certified Lactation Consultant (IBCLC) with managerial/supervisory experience and expertise in human milk and formula management.
  • OR: Other licensed or certified healthcare professionals with an appropriate clinical background, leadership experience, and demonstrated knowledge of formula preparation, human milk management, regulatory compliance, and pediatric/neonatal nutrition support.
  • Minimum one (1) years of experience is required.
  • American Heart Association BLS Certification is required.
  • Previous supervisory experience or lead position strongly preferred.
  • Experience in pediatric, neonatal, maternal-child health, nutrition services, or milk/formula room operations preferred.
  • Nutrition education, diet knowledge or infant nutrition knowledge preferred
  • Healthcare experience preferred

Nemours Children's Health offers a comprehensive and competitive benefit package which includes:
  • Competitive base compensation in the top quartile of the market
  • Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement
  • Comprehensive benefits: health, life, dental, vision
  • 403B with employer match
  • Licensure, CME and dues allowance
  • Not-for-profit status; eligibility for Public Service Loan Forgiveness
  • For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure.

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About Nemours Children's Health

Nemours Children's Health Careers

There has never been a better time to explore the diverse job opportunities at Nemours Children's Health, a leading organization in pediatric healthcare. Nemours Children's Health is renowned for its commitment to innovation and excellence in child health services.

Work You’ll Do

Join Nemours Children's Health to assist in transforming pediatric healthcare and improving the lives of children across the nation. Nemours Children's Health stands at the forefront of medical innovation and patient care, making it an ideal environment for professionals looking to make a significant impact. Engage in meaningful work that combines cutting-edge technology, deep industry expertise, and a passion for enhancing children's health outcomes. Nemours Children's Health offers a unique position in the marketplace, enabling team members to lead in pediatric healthcare through advanced technology and innovative healthcare solutions. Collaborate with a dedicated team of healthcare professionals who are committed to driving change and fostering a culture of excellence and compassion.

Nemours Children's Health Employment Opportunities

The team is actively building its workforce to support and advance pediatric healthcare services. Nemours Children's Health offers a variety of positions, from clinical roles to administrative support, each contributing to the overarching goal of children's health and wellness.

Innovative Work and Career Growth

Nemours Children's Health is home to a vast network of healthcare professionals—each dedicated to pediatric care and committed to leadership and professional growth. The organization encourages continuous professional development and leadership training to ensure that team members are equipped to lead and innovate in their fields.

Be Part of a Diverse and Inclusive Team

Nemours Children's Health prioritizes diversity and inclusion, creating a welcoming environment where all team members can thrive. The organization offers diversity training and promotes a culture where different perspectives are valued and celebrated.

Future-Proof Your Career

Nemours Children's Health provides extensive support for career advancement, including professional development programs, certification support, and leadership training. The potential for growth within the organization is substantial, driven by a commitment to internal promotion and professional enrichment.

Explore Job Opportunities and Internships

Nemours Children's Health offers a range of job opportunities and internships, providing a pathway for those at the start of their careers to gain valuable experience in the healthcare industry. Positions are designed to harness the skills and enthusiasm of new entrants to the professional world, integrating them into a team that is passionate about children's health and well-being.

The Nemours Children's Health Network

By joining Nemours Children's Health, team members become part of a respected network known for its commitment to innovation and quality care. The collaborative environment ensures that all members have access to the tools and resources necessary to excel in their roles.

Stay Connected

Join the Team

Search open positions that match your skills and interests. Nemours Children's Health looks for passionate, curious, creative, and solution-driven team players. SEARCH NEMOURS CHILDREN'S HEALTH JOBS

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