Summary In Fixed Income Service, we improve Vanguard's ability to deliver unmatched fixed income investment outcomes by ensuring high-quality inputs for daily trading, translating those inputs into a holistic portfolio view, and informing portfolio management strategies through expert insights and analytics. The Fixed Income Service Manager will lead front-line crew responsible for delivering investment data and trade support across the investment lifecycle to Vanguard's various fixed income trading desks. You'll partner closely with portfolio managers, traders, and cross-functional teams, ensuring our fixed income strategies are powered by accurate data, strong controls, and scalable processes - all aligned with Vanguard's mission to give investors the best chance for investment success.
Core Responsibilities ( What you'll do) - Lead, coach, and support a team of fixed income data and trade management professionals, fostering an inclusive environment where individuals can grow and contribute their best at work.
- Set clear performance expectations, provide ongoing feedback, and manage performance and compensation decisions in alignment with HR policies.
- Oversee teams delivering portfolio administration, operational support, data management, and trade readiness across a range of fixed income asset classes and strategies, ensuring portfolios are accurate and ready for trading decisions.
- Build and maintain strong relationships across Vanguard's middle- and back-office teams and external partners such as custodians, index providers, and technology partners.
- Partner with portfolio managers, trades, and business leaders to address complex investment, data, and execution-related matters.
- Ensure the integrity of investment data and quality, aligning operational execution with investment objectives.
- Establish and maintain escalation frameworks and decision protocols to effectively manage operational risks, including performing root-cause analysis and developing sustainable solutions.
- Promote strong operational procedures, documentation standards, and continuous improvement efforts to enhance efficiency, scalability, and risk management.
- Lead cross-functional initiatives to improve processes, enhance systems, and standardize workflows across teams.
- Support new portfolios, products, and market-driven initiatives by defining requirements, overseeing testing, and ensuring smooth implementation. Assess the operational impact of market, regulatory, and business changes and guide necessary adjustments to data, processes and controls.
- Contribute to special projects and broader team priorities as needed.
Qualifications ( What we're looking for) - Minimum of five years of experience in financial services or a related field
- Experience leading or supervising teams
- Strong understanding of investment operations, financial markets, and fixed income products.
- Ability to work across teams, build relationships, and communicate effectively with a variety of stakeholders.
- Analytical and problem-solving skills, with attention to detail and a focus on delivering high-quality results.
- An i nterest in continuous improvement and helping teams adapt to evolving business needs.
Special considerations - Role is part of Vanguard's US Fixed Income Service team.
- Requires close partnership with investment professionals and cross-functional stakeholders.
- May involve participation in strategic initiatives, new product launches, and regulatory-driven changes.
Special FactorsSponsorshipVanguard is not offering visa sponsorship for this position.
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