Manager, Financial OperationsThe Manager, Financial Operations will lead cash operations, working capital performance, and transactional processing across the order-to-cash (OTC) and procure-to-pay (P2P) cycles. The ideal candidate will have strong leadership and communication skills, a deep understanding of financial management principles, and a proven track record of driving process improvements. This role reports directly to Tilley's Vice President, Accounting (Controller), and will manage a team.
Key ResponsibilitiesTreasury and Cash Management
- Manage daily administration of US cash management processes - cash positioning and liquidity management
- Create, support, and maintain end-to-end treasury policies, procedures, and internal controls
- Own the near-term 13-week cash forecast and support mid-to-long range cash flow forecasting
- Complete all necessary lender reporting requirements around liquidity
- Monitor and oversee existing banking infrastructure/relationships, including accounts, services, and other administrative tasks
Accounts Receivable / Credit & Collections
- Responsible for overseeing all aspects of the accounts receivable function to ensure accurate billing, timely collections, and strong cash flow
- Establish and maintain Accounts Receivable policies, procedures, and internal controls
- Monitor Accounts Receivable aging, credit exposure, and past-due balances
- Develop and enforce credit and collection strategies to minimize risk
- Resolve escalated customer billing and payment issues
- Support the month-end close, including Accounts Receivable reconciliations and reporting
Accounts Payable / Procure-to-Pay
- Manage day-to-day Accounts Payable operations, including invoice processing, payment runs, and vendor communications
- Resolve escalated vendor billing and payment issues
- Establish and maintain Accounts Payables policies, procedures, and internal controls
- Review, approve, and process invoices, expense reports,s and payment requests
- Oversee end-to-end expense report processing in SAP Concur, ensuring compliance with corporate travel and expense policies and timely reimbursement
- Support the month-end close, including Accounts Payables reconciliations and reporting
Process Optimization and Automation
- Identify and analyze key performance indicators (KPIs) for Accounts Receivable and Accounts Payable processes, tracking performance, and recommending improvements to support continuous operational enhancements
- Implement standardized global Accounts Receivable and Accounts Payable processes and documentation to reduce manual work and improve collaboration
- Collaborate with the IT department to implement and optimize technology solutions for payment processing and invoicing, enhancing overall efficiency and effectiveness
Leadership
- Directly manage local and offshore teams, providing coaching, feedback, and career development opportunities while building strong analytical and business-partnering capabilities
- Manage team activities to ensure accuracy, timeliness, and cadence
- Partners with sales, customer service, procurement, and finance leadership to support revenue operations
QualificationsRequired
- Bachelor's degree in Accounting, Finance, or similar related fields
- 7 / 10+ years of accounting / treasury / credit experience, including supervisory / management experience
- Strong knowledge of AR / AP accounting processes
- Regular experience using analytical skills
- Proficiency in Microsoft Excel and other reporting tools
Preferred
- Master's degree in a related field or other relevant professional certifications (e.g., CPA, CTP, CMA), a plus
- Ideal Industry background - Distribution, Chemicals, and/or Manufacturing
- Independent / self-starter with close attention to detail
- Strong written and verbal communication skills
- Superior problem-solving and analytical skills (both quantitative and qualitative)
- Focused, organized, results-oriented individual
- Ability to manage multiple projects and deadlines, and to adapt to changing work priorities
- Experience collaborating and building strong relationships across teams
Compensation / Location / Other- Bonus Eligible
- Compensation: Commensurate with relevant experience. The compensation package will include base salary + cash bonus + benefits eligibility (health, dental, life, 401k, and paid time off)
- Location: Middle River with a hybrid schedule
- Travel: up to 20% to Tilley sites
*This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
