Manager, Expense

Crusoe

$105K — $130K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years' experience in managing a corporate travel program
  • Direct experience with corporate travel platforms like Navan or Coupa
  • Proven ability to enforce travel policies and address out-of-policy issues
  • Strong organizational skills for managing high-volume bookings
  • Data-driven mindset with experience in tracking spend and finding savings opportunities
  • Excellent communication skills with a customer-service focus
  • Ability to work independently in a fast-paced environment

Responsibilities

  • Administer and manage Crusoe's corporate travel platform including system configuration and reporting
  • Monitor adherence to travel policies and provide guidance on out-of-policy activities
  • Act as the primary contact for travel-related inquiries and urgent issues
  • Collaborate with Finance, People, and Security teams to align travel practices with budget and safety standards
  • Manage travel vendor relationships to ensure operational efficiency and competitive pricing
  • Track travel expenses, identify trends, and suggest process improvements
  • Establish metrics for key travel program aspects and report findings to leadership

Benefits

  • Competitive compensation
  • Restricted Stock Units
  • Paid time off & holidays
  • Comprehensive health, dental & vision insurance
  • Employer contributions to HSA
  • Paid parental leave
  • Paid life insurance, short-term & long-term disability
  • Professional development & tuition reimbursement
  • Mental health & wellness support
  • Commuter benefits (parking & transit)
  • Cell phone stipend
  • 401(k) Retirement plan with company match up to 4%
  • Volunteer time off
Full Job Description
Crusoe is seeking an Expense Manager to assist in oversight and optimize our global travel program as we continue to scale. The Expense Manager is accountable to the Senior Manager - Accounts Payable. This role will be responsible for assisting in the day-to-day administration of our travel platform, ensuring policy compliance, managing travel vendor relationships, and supporting employees with a seamless and cost-effective travel experience. What you will be working on: Assist in administering and management of Crusoe's corporate travel platform, including system configuration, user support, approval workflows, and reporting Ensure adherence to company travel policies by monitoring, addressing, and providing clear guidance of out-of-policy activity. Serve as the point of contact for travel-related questions, escalations, and urgent travel needs when the manager is not available. Partner cross-functionally with Finance, People, and Security to align travel practices with budget controls and duty-of-care standards. Manage relationships with travel vendors and key vendors to ensure smooth operations and competitive pricing. Track and report on travel spend, identify trends, and recommend process improvements to drive cost efficiency and compliance. Establish and track key travel program metrics (policy compliance, savings, adoption rates) and provide regular reporting to leadership. Proactively identify and implement process improvements to enhance scalability as the company grows. Communicate accounting information to clients, often with little or no accounting experience, in order to achieve accurate financial accounting and reporting to resolve issues Maintain clear documentation, FAQs, and employee communications related to travel policies and processes. What You'll Bring to the Team: 3-5 years of experience managing or administering a corporate travel program Direct experience working within a corporate travel platform (e.g., Navan, Coupa) Experience enforcing travel policies and confidently addressing out-of- policy bookings Strong organizational skills and attention to detail in managing high- volume bookings and reporting Comfort operating independently while escalating appropriately to leadership Data-oriented mindset with experience tracking spend and identifying savings opportunities Clear, professional communication skills and a customer-service approach balanced with policy accountability Ability to thrive in a fast-paced, high-growth environment Benefits: - Competitive compensation - Restricted Stock Units - Paid time off & paid holidays - Comprehensive health, dental & vision insurance - Employer contributions to HSA account - Paid parental leave - Paid life insurance, short-term and long-term disability - Professional development & tuition reimbursement - Mental health & wellness support - Commuter benefits (parking & transit) - Cell phone stipend - 401(k) Retirement plan with company match up to 4% of salary - Volunteer time off Compensation Range Compensation will be paid in the range of up to $105,000 - $130,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.

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