Manager Escrow

Anywhere Real Estate • $75K — $95K *
Kennewick, WA 99336In-Person
Real Estate & Construction
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Demonstrates a personal philosophy aligned with TitleOne's core values.
  • Ability to lead teams and effectively manage performance and conflicts.
  • Strong problem-solving skills while juggling multiple priorities.
  • Proficient in reading and interpreting complex documentation required for title and escrow operations.
  • Knowledgeable in industry trends and regulatory requirements.
  • Excellent relationship-building and communication skills with diverse stakeholders.

Responsibilities

  • Lead and develop the escrow and title team, promoting accountability and service excellence.
  • Provide clear expectations and direction for consistent performance.
  • Recruit, onboard, and coach team members for success.
  • Oversee daily operations, ensuring accuracy and adherence to standards.
  • Manage workload distribution and implement cross-training initiatives.
  • Establish and maintain standard operating procedures for operations.
  • Ensure compliance with state and federal regulations.

Benefits

  • Work within a collaborative and supportive team environment.
  • Opportunities for professional development and training.
  • Engage in strategic initiatives within the organization.
  • Build strong relationships with stakeholders and partners.
  • Be part of a mission-driven company aligning with core values.
Full Job Description
Job Description

Position Overview:

The Tri-Cities Team Leader plays a critical role in leading and supporting the Title and Escrow operations across the Tri-Cities region, including Benton and Franklin Counties. This position is responsible for overseeing daily operations, driving team performance, and ensuring compliance with company, state, and federal regulations. This role partners closely with leadership to support strategic initiatives, maintain operational efficiency, and deliver a high level of service aligned with TitleOne's standards and values.
Key Responsibilities:
  • Lead and develop the escrow and title team by fostering a culture grounded in accountability, collaboration, and service excellence.
  • Provide clear expectations, priorities, and direction to ensure consistent performance, quality, and productivity.
  • Recruit, interview, onboard, train, schedule, coach, and develop team members to support both individual and team success.
  • Conduct regular team meetings, one-on-ones, and performance evaluations, including recommending compensation adjustments when appropriate.
  • Lead and oversee daily operations of the Tri-Cities escrow and title team, ensuring work is completed accurately, timely, and in alignment with company standards.
  • Manage team capacity and workload distribution, including cross-training initiatives and staffing planning.
  • Coordinate responsibilities across escrow and title functions to meet deadlines and maintain high service levels.
  • Establish, implement, and maintain standard operating procedures (SOPs) for escrow and title operations.
  • Conduct periodic production meetings and perform regular file audits to ensure quality, accuracy, and compliance.
  • Ensure adherence to escrow accounting controls, internal policies, and regulatory requirements.
  • Ensure compliance with all applicable state and federal regulations, including Department of Insurance guidelines and RESPA requirements.
  • Maintain a strong understanding of title insurance products, underwriting standards, and title production systems.
  • Identify and recommend improvements to team structure, workflows, and processes to enhance operational efficiency and responsiveness.
  • Collaborate with internal departments and leadership to support business objectives and strategic initiatives.
  • Build and maintain strong relationships with internal teams, customers, and external partners.
  • Interact and communicate in a professional and effective manner with all levels of team members, leadership, customers, and external partners.
  • Performs other functions as necessary or as assigned.
Required Qualifications:
  • Demonstrates a business and personal philosophy consistent with TitleOne's core values and mission.
  • Ability to lead teams, manage performance, and resolve conflicts in a professional and effective manner.
  • Strong problem-solving skills with the ability to manage multiple priorities and variables.
  • Ability to read, analyze, and interpret complex documents and communicate effectively with a variety of audiences.
  • Knowledge of industry trends, regulatory requirements, and competitive landscape.
  • Strong relationship-building and communication skills with internal and external stakeholders.

Preferred Qualifications:
  • Prior experience leading escrow and/or title operations teams.
  • Experience managing multi-function teams (title and escrow combined operations).
  • Familiarity with TitleOne systems, workflows, and operational standards.
Work Environment and Physical Requirements:

The physical demands described herein are representative of those required to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. The role is performed in an indoor office environment and requires extended periods of sitting and computer use; regular verbal and written communication; and occasional standing, walking, bending, reaching, and lifting of materials up to 25 pounds.

About Anywhere Real Estate

Anywhere Real Estate Careers

Joining Anywhere Real Estate offers an unparalleled opportunity to become part of a leading team in the real estate industry, where innovation, leadership, and professional growth are at the forefront of their mission. Anywhere Real Estate is renowned for fostering a culture of diversity and inclusion, making it a prime choice for individuals seeking not only a job but a meaningful career in real estate.

Explore Job Opportunities

Anywhere Real Estate is actively hiring, with numerous job opportunities designed to cater to a variety of skills and professional interests. Whether looking to start a career through an internship or seeking a senior position, Anywhere Real Estate provides a platform where talents are nurtured, and careers are built.

Experience Professional Growth

At Anywhere Real Estate, growth is a fundamental part of the company ethos. Employees are encouraged to expand their horizons through continuous learning and leadership training programs. The company supports career advancement with resources that help individuals gain new skills and take on challenging roles.

Join a Diverse Team

The team at Anyhere Real Estate is composed of dedicated professionals from diverse backgrounds, all working together to innovate and drive success in the real estate market. The company values diversity and offers diversity training to ensure all team members are equipped to contribute to an inclusive environment.

Benefits and Culture

Working at Anywhere Real Estate comes with a comprehensive benefits package that underscores the company's commitment to the well-being and satisfaction of its team members. The culture at Anywhere Real Estate is built on a foundation of respect, integrity, and collaboration, making it an ideal workplace for those who value both personal and professional development.

Networking and Innovation

Employees at Anywhere Real Estate are encouraged to engage in networking opportunities within and beyond the company, enhancing their career prospects and industry knowledge. Innovation is at the core of the company's operations, driving the development of cutting-edge real estate solutions that set industry standards.

How to Apply

To explore available positions at Anywhere Real Estate, prospective candidates are encouraged to visit the Careers section on the company website. Here, they can find information on how to submit a resume, prepare for an interview, and understand what Anywhere Real Estate looks for in potential team members.

Stay Connected

Keep up to date with the latest from Anywhere Real Estate by following their career blog. Gain insights from insider perspectives, and stay informed about new employment opportunities and company news.

Career Development

Anywhere Real Estate is committed to supporting its employees' career paths with unmatched training and certification support. The company's dedication to professional development ensures that every team member has the tools to succeed and make a significant impact in the real estate sector.

Join Anywhere Real Estate

Discover the rewarding career opportunities at Anywhere Real Estate. With a commitment to employee growth, a diverse and inclusive culture, and a drive for innovation, Anywhere Real Estate is the perfect place to advance your career in real estate. Search for open positions that match your skills and interests, and become part of a leading real estate team today.
Learn more about Anywhere Real Estate
Industry
Real Estate & Construction
* Ladders Estimates

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