Position SummaryOak Street Health®, a part of CVS Health, helps older adults stay healthier and live fuller lives through our 230 centers across 27 states. Our value-based care model helps us consistently deliver better patient experiences and outcomes.
As the Manager, Epic Training, you will play a critical role in supporting our Oak Street Health patients, providers and business by driving the hands-on execution and sustainment of a high-performing Epic Super User network. Additionally, the position serves as the primary liaison between the Oak Street Health Learning team and the enterprise Clinical Informatics team, ensuring strategic alignment across both teams.
Finally, the Manager is tasked with delivering high-quality Epic training sessions to clinical and non-clinical staff alike as needed. Through meticulous program operations, relationship management, and training facilitation, this role ensures all staff receive effective Epic training and ongoing support across all regions.
Required QualificationsProgram/project management: Minimum of 5 years of experience in program coordination, program management, or project management (preferably within healthcare or IT)
- Training facilitation & logistics: Must possess demonstrated training facilitation or classroom instruction experience
- Training coordination: Proven experience coordinating logistics for training, adoption, or support programming
- Stakeholder engagement: Proven experience executing programs that engage large, distributed stakeholder groups
- Strategic collaboration: Demonstrated ability to manage complex relationships and serve as a full-time liaison between large enterprise teams to ensure logistical coordination
- Communication & detail: Exceptional attention to detail with clear, professional verbal and written communication skills focused on coordination and information delivery
- Attendance & Adaptability: Regular and reliable attendance is an essential function of this role. Must perform any additional tasks as directed by supervisor or manager, including remote workspace coordination and potential travel requirements.
Education- Bachelor's degree required
- Prior Relevant Work Experience 5-8 years
Oak Street Health Benefits:- Mission-focused career impacting change and measurably improving health outcomes for medicare patients
- Paid vacation, sick time, and investment/retirement 401K match options
- Health insurance, vision, and dental benefits
- Opportunities for leadership development and continuing education stipends
- New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
Anticipated Weekly Hours40
Time TypeFull time
Pay RangeThe typical pay range for this role is:
$66,330.00 - $145,860.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
