The Opportunity We're looking for an exceptional leader to drive South Bow's enterprise application landscape and help shape how technology powers our business for years to come. This is an opportunity to influence strategy, build strong partnerships across the organization, drive innovation, and help define what's next for South Bow.
As Manager, Enterprise Applications, you'll lead the teams and partnerships responsible for some of our most critical business platforms, including Microsoft Dynamics 365 Finance & Operations, D365 Field Service, Workday, OneStream, and the broader ERP ecosystem. You'll work at the intersection of business and technology, connecting strategy to execution, ensuring our platforms run reliably, and helping the organization unlock new value through continuous improvement, AI, and emerging technologies.
A big part of this role is looking forward. You'll own and evolve South Bow's relationship with Microsoft, help shape our technology vision and roadmap, and identify opportunities to bring new capabilities to the business.
Just as importantly, you'll lead a talented team of people who genuinely enjoy solving problems together. We believe great technology starts with great relationships, and we're looking for a leader who can build trust, inspire teams, create momentum, and make work both impactful and enjoyable. We're looking for someone who believes that great teams accomplish extraordinary things together.
What You Will Do:Shape Our Microsoft Future- Lead South Bow's strategic relationship with Microsoft and help influence our technology direction
- Define and champion the multi-year Microsoft vision and roadmap
- Identify opportunities to accelerate business value through innovation, AI, automation, and emerging technologies
- Stay connected to Microsoft's evolving platform capabilities and bring the best ideas into our organization
Be a Trusted Partner to the Business- Build strong relationships with business leaders across the organization
- Help teams translate challenges into practical, scalable solutions
- Drive strategic initiatives from idea to implementation
- Create transparency, alignment, and confidence through strong communication and engagement
- Champion a culture that puts customer experience and business outcomes first
Own the Platforms That Power South Bow- Lead the health, performance, and evolution of our enterprise application ecosystem
- Ensure platforms remain secure, stable, scalable, and aligned with business priorities
- Guide ERP optimization programs, enhancements, and transformational initiatives
- Align platform investments with enterprise architecture, security standards, and long-term strategy
Lead Great Partners- Build strong relationships with Microsoft, managed service providers, system integrators, and technology partners
- Hold partners accountable for delivering excellent outcomes and service levels
- Create an environment where vendors feel like an extension of the team-not just vendors
Build an Amazing Team- Coach, develop, and inspire a high-performing team
- Foster an inclusive, engaging, and collaborative culture
- Create an environment where people can do their best work, learn continuously, and deliver results
- Celebrate wins, remove obstacles, and empower people to take ownership
Drive Continuous Improvement- Deliver meaningful enhancements aligned to business priorities
- Champion AI adoption and emerging technologies that improve productivity and user experience
- Promote a culture of curiosity, innovation, and continuous learning
- Continuously evaluate new capabilities that can create value across the organization
Governance, Risk & Controls- Ensure adherence to governance, architecture, security, and controls
- Partner with Internal Controls, Audit, and Architecture
- Support audit readiness and manage risk
Minimum Qualifications - Bachelor's degree in Information Systems, Computer Science, Business, or related field
- 10+ years experience in enterprise applications/ERP
- 5+ years experience leading teams and/or vendors in an application support or delivery environment
- Strong experience with Microsoft Dynamics 365 F&O
- Proven experience managing application lifecycle, releases, and sustainment models
- Experience managing third-party vendors or managed service providers
- Experience owning strategic technology partner or OEM relationships (e.g., Microsoft)
- Strong understanding of business processes across finance, operations, and corporate functions
- Excellent stakeholder management, communication, and problem-solving skills
Preferred Qualifications - Experience with Microsoft D365 Field Service, Workday, and/or OneStream
- Experience setting technology vision and roadmap at an enterprise level
- Experience driving AI adoption in a business environment
- Experience operating in a post-merger, spin-off, or high-growth environment
About our businessSouth Bow's existing oil & liquids pipeline infrastructure connects Alberta crude oil supplies to U.S. refining markets in Illinois, Oklahoma, Texas and the U.S. Gulf Coast. We remain committed to meeting the energy needs of North Americans today, while advancing our Liquids Pipelines System for the demands of the future. Connecting growing Canadian and U.S. crude oil supply to key markets, leveraging existing assets and seeking new opportunities to continue to provide our customers with access to the destinations they need.
Learn moreVisit us at http://SouthBow.com and connect with us on our social media channels for our latest news, employee stories, community activities, and other updates.
Thank you for choosing South Bow in your career search.
* Depending on qualifications, the successful candidate may be offered a position at a more appropriate level and/or ladder.
* Applicants must have legal authorization to work in the country in which the position is based with no restrictions.
* All positions require background screening. Some require criminal and/or credit checks to comply with regulations.
