Waystar

Manager, Enrollment

Waystar • $75K — $95K *
Louisville, KY 40214In-Person
Healthcare
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 3 years of relevant enrollment process experience
  • Proven leadership experience in team or project settings
  • Strong relationship skills for client and staff interaction
  • Demonstrated ability to energize and empower teams

Responsibilities

  • Manage daily operations of the enrollment department
  • Ensure timely and high-quality completion of enrollments through quality control
  • Interface with key clients to resolve escalated issues
  • Select, train, and evaluate performance of enrollment staff
  • Analyze staffing needs and forecast requirements
  • Develop metrics to manage work queues and assignments
  • Perform additional duties as assigned

Benefits

  • Competitive total rewards package including base salary and potential bonuses
  • Customizable benefits package with multiple medical plan options and company matching for HSA
  • Generous paid time off policy, starting at 3 weeks plus 13 paid holidays
  • Paid parental leave options for both maternity and paternity
  • Education assistance and access to free LinkedIn Learning
  • Mental health support programs including family planning and adoption assistance
  • 401(K) plan with company match
  • Pet insurance
  • Access to employee resource groups
Full Job Description
ABOUT THIS POSITION

The Manager - Enrollment role reports to our Director of Enrollment and has responsibility for leading a team of enrollment specialists and coordinators. The team is accountable for managing a large volume of transactions to on-board new and existing clients with high quality and client satisfaction

WHAT YOU'LL DO

  • Manages the daily operations of the department
  • Maintain quality control process to ensure every enrollment is completed in a timely and high quality manner
  • Works with key clients and helps resolve escalated situations
  • Selects, trains, motivates, supervises, and evaluates the work performance of staff


  • Analyzes and forecasts staffing requirements
  • Develops and maintains metrics to manage work queues and track work assignments
  • Performs other duties as assigned by manager


WHAT YOU'LL NEED

  • Bachelor degree is a must
  • 3 years of relevant experience with enrollment process
  • Leadership experience, leading a team or project teams


  • Significant relationship skills for interfacing with clients, Senior Staff, ZirMed Associates and Payers
  • Track record of creating an energized and empowered team


WAYSTAR PERKS
  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups


About Waystar

Waystar is a healthcare technology company that simplifies and unifies the revenue cycle with innovative technology that allows clients to collect more with less cost and less stress. The company's cloud-based platform streamlines workflows, improves financials and reduces administrative waste for healthcare providers. Waystar's technology automates the entire revenue cycle, from patient access to reimbursement, for more than 450,000 healthcare providers across the United States. The company was formed in 2017 through the merger of Navicure and ZirMed.
Learn more about Waystar
Size
2,000 employees
Industry
Healthcare
Founded
2000
* Ladders Estimates

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