AHEAD

Manager, Employee Communications

AHEAD$120K — $130K *
US-AnywhereRemote in United States
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in internal or employee communications
  • Creative and confident in strategic communications
  • Exceptional writer with a storytelling focus
  • Skilled at simplifying complex topics for employees
  • Experience with organizational change and leadership communications
  • Ability to build trusted cross-functional relationships
  • Experience with executive-level writing and communication.

Responsibilities

  • Partner with leaders to understand business initiatives and goals
  • Develop strategic internal communications plans
  • Translate business priorities into clear employee narratives
  • Lead tracking of narratives and communications effectiveness
  • Manage potential overlaps in organizational communications
  • Create various materials to enhance employee engagement
  • Support leader communications with relevant resources.

Benefits

  • Medical, Dental, and Vision Insurance
  • 401(k) plan
  • Paid company holidays
  • Paid time off
  • Paid parental and caregiver leave
  • Additional benefits available online.
Full Job Description
The Manager, Employee Communications is responsible for leading strategy and development of internal communications programs and campaigns that align AHEAD employees to the company's strategy, priorities, initiatives, and changes in a clear and connected way. Reporting to the Senior Director, Employee Communications and Experience, this role sits within the Employee Communications and Experience function of AHEAD's People & Culture team. The role translates business priorities into employee-facing communications that drive clarity, alignment, and activation. The Manager will develop and execute high-impact enterprise communications campaigns, leadership communications, narrative tracking, and processes that help employees receive the right information at the right time. Roles & Responsibilities - Partner with business leaders, transformation teams, and initiatives teams to understand current state and future goals around companywide, high-impact initiatives, enterprise priorities, organizational changes, and other business-critical efforts. - Develop and execute strategic internal communications plans to address identified needs. - Translate complex business priorities, change initiatives, and leadership direction into clear, relevant, employee-facing narratives and communications that help employees understand what is changing, why it matters, and what it means for them. - Lead narrative tracking and validation across initiatives and enterprise communications to maintain visibility into what has been communicated, how storylines are developing, and where alignment or reinforcement may be needed. - Manage organizational attention by identifying where communications may overlap, compete, or create noise, and develop approaches that create more focused and effective employee communications. - Create content including messaging, communications plans, leader toolkits, FAQs, intranet content, newsletter content, talking points, communications calendars reports, and other materials that support clarity, alignment, adoption, and engagement. - Partner with the Senior Director to support leader communications, including leadership previews, cascade materials, talking points, follow-up communications, employee-facing messaging for high-impact moments, and other leader communications enablement resources. - Support maintenance and evolution of internal crisis communications materials. - Partner with Employee Experience leads to connect communications with employee recognition, culture activation, employee storytelling, engagement moments, and community-building efforts where appropriate. - Leverage AI as a co-creator to evolve traditional approaches to Communications workflows and outputs. What Success Looks Like - Employees have clarity around AHEAD's strategy, priorities, initiatives, and changes. - Communications are focused, relevant, and mindful of employee attention. - High-impact initiatives are communicated in a way that is clear, coordinated, and connected to the broader business narrative. - Business, transformation, and initiative leaders see Communications as a critical partner in translating complex topics into effective employee-facing communications. - Leaders are better equipped with timely, useful messaging and tools to support employee understanding. - Employee questions, sentiment, and feedback are used to improve communications and reinforce key messages. Qualifications - 7+ years of experience in internal communications, employee communications, corporate communications, change communications, or a related field. - Confidence and creativity in approach to strategic communications. - Strong writer and editor with a storytelling mindset who uses context, examples, and human relevance to bring the story to life. - Ability to translate complex business topics into clear, concise, employee-friendly communications. - Experience supporting enterprise initiatives, organizational change, leadership communications, or transformation programs. - Ability to build trusted relationships with leaders and stakeholders across functions and levels. - Experience writing for executive voices. - Strong judgment, discretion, and ability to manage sensitive or high-impact communications. - Understanding of how to communicate with different audiences and title levels across an organization. - Experience developing communications plans, leader toolkits, FAQs, intranet content, newsletters, and executive messaging. - Comfort working in a matrixed environment with multiple priorities, stakeholders, and communication channels. - Ability to use employee feedback, engagement data, channel metrics, and other insights to improve communication effectiveness. - Experience with employee communications platforms, intranet tools, AI/search tools, or digital workplace channels preferred. - Comfort and experience leveraging AI generative tools to co-create and evolve workflows and outputs. $120,000 - $130,000 a year The compensation range indicated in this posting reflects the On-Target Earnings ("OTE") for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location. USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details.

About AHEAD

AHEAD is a leading provider of enterprise cloud solutions. The company offers a range of services, including cloud migration, managed services, and consulting. AHEAD works with clients across a range of industries, including healthcare, finance, and retail. The company is headquartered in Chicago, Illinois, and has additional offices in Michigan, Minnesota, North Carolina, Ohio, and Wisconsin. AHEAD was founded in 2007 and has grown rapidly since its inception. The company has been recognized as one of the fastest-growing private companies in the United States by Inc. magazine.
Learn more about AHEAD
Size
1,000 employees
Industry

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