Manager, Emerging Account Management

MaintainX

$100K — $120K *
Miami, FL 33186In-Person
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience leading Account Management teams
  • Experience in recruiting, hiring, and developing talent
  • Strong passion for coaching and mentoring
  • Proven success in sales leadership within SaaS or B2B
  • Analytical thinker with data presentation skills
  • Ability to identify and recommend process improvements
  • Experience in a fast-growth environment
  • Familiarity with sales in the CMMS industry or B2B SaaS startup is an asset

Responsibilities

  • Manage daily operations of the Account Management team
  • Create and implement efficient team processes to meet goals
  • Oversee hiring, onboarding, and performance management of direct reports
  • Identify training and development opportunities for team members
  • Ensure accurate forecasting and reporting on pipeline
  • Expand outbound sales program to achieve revenue targets
  • Provide weekly team performance reports, highlighting successes and challenges

Benefits

  • Health coverage
  • Retirement plan options
  • Paid leave
  • Access to equity and bonuses based on performance
  • Country-specific benefits packages
Full Job Description
We9re looking for an experienced and motivated sales leader to join our Account Management team. Your primary objective will be to ensure the success of our Emerging Market Account Managers by providing coaching, mentorship, and guidance to help the Account Managers meet and exceed their individual and team goals. You will also be responsible for setting performance expectations, monitoring progress, enhancing processes, and providing regular feedback to help your team improve their skills and achieve their targets.

What you9ll do:
  • Manage the day-to-day operations of the team. Create and implement processes to make sure the team is operating efficiently and can meet deadlines and goals. Proactively remove obstacles and solve any problems that can prevent the team from reaching their goals.
  • Own people management tasks for direct reports including hiring, onboarding, offboarding, career development and performance management. Identify training and skill development opportunities for direct reports. Provide consistent coaching through 1-1s, pipeline reviews and getting involved on customer calls.
  • Ensure forecasting is accurate and implement measures to accurately report on future pipeline.
  • Implement strategic processes and expand on our outbound sales program in order to help the team achieve their revenue targets.
  • Provide weekly reporting on the success of the team as well as wins, challenges and strategic initiatives.

About you:
  • 3+ years of experience leading Account Management teams.
  • You have experience recruiting, hiring, and developing talented and driven individuals.
  • You have a passion for coaching, motivating, and mentoring others.
  • You have a track record of success in sales leadership within a SaaS or B2B organization.
  • You care deeply about the success of your reps and you9re great at celebrating wins and progress.
  • You9re an analytical thinker and know how to turn metrics into decisions, and can present data in an impactful way.
  • You can identify and make recommendations for improvement in the areas of process, efficiency and productivity.
  • You have experience in a fast-growth environment.
  • Experience in sales in the CMMS industry or B2B SaaS startup is an asset.

This role is responsible for managing and supporting a customer portfolio based primarily in English-speaking markets (US/English Canada), requiring daily verbal and written communication in English with those customers.

Compensation and benefits. Base pay is one part of the package. Depending on the role, compensation may also include commission, an annual bonus and equity. Benefits differ by country. For roles in the United States, Autodesk9s benefits are described at benefits.autodesk.com. For roles in Canada and other countries, the plan differs on health coverage, retirement and leave, and your recruiter will walk you through it.

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