Manager Emergency Medical Services

US Health$90K — $144K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of relevant experience in emergency medical services or healthcare management.
  • State licensure as a Registered Nurse, or Colorado EMT-P certification, or Certification as an EMT.
  • Bachelor's degree in Nursing or a related field preferred.
  • BLS and ACLS certifications required for RN and Paramedic roles; BLS required for EMTs.
  • Ability to demonstrate critical thinking and decisive judgment under pressure.

Responsibilities

  • Oversee operational readiness of emergency medical crews and related fleet.
  • Ensure high quality of patient care and coordinate services with stakeholders.
  • Act as a liaison with external agencies and provide patient care when needed.
  • Manage staff performance, satisfaction, and professional development.
  • Develop and monitor departmental goals that align with organizational strategy.
  • Administer departmental budgets and ensure regulatory compliance.

Benefits

  • Performance bonus based on quality and tenure, with payouts every three years.
  • Annual merit pay increases based on performance evaluations.
  • Comprehensive medical, dental, and vision insurance coverage.
  • Access to mental health resources and discounted gym memberships.
  • Paid time off (PTO) and family medical leave, including Colorado FAMLI.
  • Employer-provided life, disability insurance, and additional voluntary benefits.
  • 403(b) retirement plan with employer matching and flexible spending accounts.
  • Tuition reimbursement and educational support for professional growth.
Full Job Description
Description

Location: UCHealth UCHlth Emerg Med Svcs Windsor, US:CO:Windsor

Department: PVH EMS Emerg Med Svs

Work Schedule: Full Time, 80.00 hours per pay period (2 weeks)

Shift: Flex

Pay: $43.25 - $69.19 / hour. Pay is dependent on applicant's relevant experience

This position is an onsite role and does not offer a hybrid or remote option

Summary:
Manages operations of the assigned department or function to ensure alignment with departmental and organizational objectives.

Responsibilities:
Oversees the operational readiness of crews and fleet. Oversees the quality of patient care delivered and coordinates patient care services with patients, staff, providers, and other system departments. Acts as a liaison with external agencies. Provides patient care when necessary.

Provides oversight for staff including performance management, staff satisfaction, engagement, development and conflict management.

Develops, executes and monitors communication plans to ensure proper and full dissemination to all staff and outside agencies.

Develops specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization. Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations.

Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.

Requirements:
  • Minimum Required Education:
    IF RN: Graduate of an accredited or state board of nursing approved Registered/Professional Nursing program if less than 3 years experience. Preferred: Bachelor's degree in Nursing - OR-
    IF PARAMEDIC: High school diploma or GED. Preferred: Bachelor's degree in related field - OR -
    IF EMT: High school diploma or GED. Preferred: Bachelor's degree in related field.

    Required Licensure/Certification:
    IF RN: State licensure as a Registered Nurse (RN) - OR -
    IF PARAMEDIC: Within 90 days: Colorado EMT-P certification or licensure - OR -
    IF EMT: Current State Certification or Licensure as an EMT.

    IF RN or Paramedic: BLS and ACLS.
    IF EMT: BLS.

    Minimum Experience: 3 years of relevant experience.
  • BLS through the American Heart Association or the American Red Cross CPR for the Professional Rescuer with card in-hand before start date. BLS or CPR card must be good through sixty days of hire.

Employees are our number one asset.

UCHealth promotes a culture that invests in professional success and personal well-being through a comprehensive total rewards program. *

Recognition

  • Performance bonus: UCHealth offers a 3-Year Incentive Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, financial goals and tenure. The bonus accumulates annually each October and is paid out in October during the third year of employment.
  • Performance-based pay increase: The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living.
  • Market reviews: All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay rates are adjusted as needed to stay market competitive.

Health and well-being

  • Medical, dental and vision coverage.
  • Access to 24/7 mental health and well-being support for employees and dependents.
  • Discounted gym memberships and fitness resources.
  • Free Care.com membership.
  • Voluntary benefits such as accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
  • Time away from work: Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence.
  • Employer-provided basic life and accidental death and dismemberment coverage with buy-up coverage options.
  • Employer-provided short-term disability and long-term disability with a buy-up coverage option.

Retirement and savings

  • 403(b) plan with employer matching contribution.
  • Additional 457(b) plan may be available.
  • Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in high-deductible (HD) medical plan.

Education and career growth

  • UCHealth provides access to academic degrees and certificate programs to promote professional and personal growth.
    • Up to 100% of tuition, books and fees paid for by UCHealth for specific educational degrees.
    • Other programs may qualify for up to $10,000/year pre-paid by UCHealth or up to $5,250/year in the form of tuition reimbursement.
  • Access to LinkedIn Learning, which offers thousands of virtual courses and seminars, and internal professional development opportunities.
  • Employees have access to free assistance navigating the Public Service Loan Forgiveness program and submitting their federal student loans for forgiveness.

* Eligibility for some programs is based on an employee's scheduled work hours.

UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.

Who We Are (uchealth.org)

About US Health

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